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Help Desk

Staff:  Chris Harshbarger, Help Desk Specialist

           Derrick Stout, Help Desk Specialist

Do you have a problem with your computer, or a question about a software program? If so, the Help Desk is the place to go for assistance.

The Help Desk hours are Monday-Friday, 8:00am-Noon and 1-4:30pm.

You can reach the Help Desk as follows:

walk-in: Baxter Hall, room 33
phone: x6400 (765.361.6400 from off campus)

Active Issues

Box Drive update
Box is ending support on November 1, 2018 for Box apps that use an insecure security protocol (TLS 1.0). If you have received an email from IT Services about upgrading Box Drive, you can download the latest version (Windows or Mac) at You must close Box Drive before you can install the new version; see the instructions from Box if you're not sure how to do that. If you have trouble with the upgrade or would prefer to have someone else do it for you, please contact the Help Desk for assistance.


Help Desk:

Monday-Friday, 8am-Noon, 1pm-4:30pm


Computer Labs:

Armory Computer Lab
Open daily
Lilly Library Computer Lab and
Educational Technology Center Lab

Open regular hours (Ed Tech Center closes half an hour earlier than regular hours)

Mon-Thurs 7:30am-Midnight
Friday 7:30am-10pm
Saturday 10am-10pm
Sunday Noon-Midnight