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Knowledge Base
Knowledge Base - Turning On/Off Conversation Mode in Outlook Web Access
by Drew Parrish
06/30/2010 (Software)

Conversations mode in Outlook Web Access allows you to group email messages together that pertain to the same conversation. At times this can be helpful, but other times you may want to see each individual message that comes to your inbox. To turn on or off Conversation mode in OWA, click on the Arrange By selection you have chosen that should be highlighted in blue in the top right corner of your inbox. At the bottom of the list you should see Conversations listed with a box next to it. A checkmark indicates that Conversation mode is turned on. Uncheck this box if you would like to disable Conversations mode.