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Knowledge Base
Knowledge Base - Loan Reject Code 117 - How to fix
by Alice Moore
09/28/2009 (Software)


PROBLEM:
When we have a reject code of 117 for student loan which says:
 Disbursement information is incomplete or rejected.
 Direct Loan award is not accepted.

RESOLUTION:
Go to AIDE, if the 2nd term amount is $0, then detail into the award code and go to DLAN.
At the bottom of DLAN, delete the $0 Anticiapted disbursement line item.