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Knowledge Base - Datatel "application is forced to exit" error message
by Kathy Tymoczko
09/18/2007 (Software)


PROBLEM:

User is trying to login to a UI Datatel session and they get a message that says "Your connection to the host has dropped. The application is forced to exit."

SOLUTION:

User did not select a Database that they have access to in the login box. If they are a Benefactor user, they should select "benlive51" (or "bentest51" for the Benefactor test account). If they are a Colleague user, they should select "coll18-live" (or "coll18-test" for the Colleague test environment).