Employment

The Director of Enterprise Services provides leadership, strategy, and operational oversight for the College’s enterprise systems, including ERP, student information, advancement and enrollment systems, reporting and analytics platforms, institutional data, and system integrations. The Director ensures the reliability and effectiveness of existing enterprise systems while providing leadership for their ongoing modernization. Near-term priorities include the College’s implementation of Workday for Finance and Human Capital Management, Slate for Advancement CRM, and evaluation and modernization of the Student Information System. This is a working director role that combines technical and functional expertise with strategic planning, project leadership, change management, and strong campus collaboration.

Primary Duties and Responsibilities

• Provides leadership and strategic direction for enterprise systems, including ERP, student information, advancement and enrollment systems, reporting and analytics platforms, databases, and system integrations.
• Provides day-to-day leadership and direction for the four-person enterprise services team, coordinating priorities and assignments among database administration and enterprise systems staff.
• Partners with administrative and academic departments to understand business needs, identify opportunities for improvement, and develop technology solutions that support effective institutional processes. As part of enterprise system implementations and modernization initiatives, helps departments take advantage of new system capabilities rather than simply recreating legacy processes.
• Manages relationships with enterprise technology vendors, implementation partners, and consultants. Coordinates vendor activities and helps ensure accountability for project scope, deliverables, schedules, risks, dependencies, and service quality.
• Provides leadership for institutional data governance in partnership with campus stakeholders, promoting consistent definitions, data quality, appropriate access, stewardship, and responsible use of institutional data for reporting, analytics, integrations, and emerging AI applications.
• Promotes effective documentation, cross-training, and knowledge sharing within enterprise services to support service continuity and reduce dependence on individual staff members or institutional knowledge.
• Serves as a member of the Information Technology Services leadership team, contributing to departmental planning and decision-making and, as assigned, providing leadership, project oversight, or operational coverage beyond the Enterprise Services portfolio and in support of the Director of IT Services.

Education, Prior Work Experience, and Specialized Skills and Knowledge

A minimum of five (5) years of relevant experience supporting, administering, implementing, or managing enterprise information systems is required. Experience in higher education, and experience with Workday, Ellucian Colleague, or comparable higher education enterprise system is preferred.

A bachelor’s degree in information technology, computer science, information systems, business, or a related field, or additional work experience, is required.

Experience with relational databases, reporting and analytics tools, system integrations, APIs, and enterprise data management is desirable. Familiarity with SQL Server, Informer, Power BI, and cloud or SaaS enterprise architectures is beneficial.

Demonstrated ability to lead teams and coordinate work across organizational boundaries is required.

The position requires excellent communication, interpersonal, organizational, and problem-solving skills; the ability to explain technical concepts to non-technical audiences; and the ability to establish effective working relationships with faculty, staff, senior administrators, vendors, and consultants.

The successful candidate will demonstrate a strong service orientation and the ability to balance strategic initiatives with the operational requirements of mission-critical systems. Experience with project management, change management, business process improvement, vendor management, and data governance is highly desirable.

Benefits That Support You and Your Family

At Wabash, we believe supporting our employees means investing in their health, families, financial future, and professional growth.  We offer a comprehensive and competitive benefits program designed to support the overall well-being of our full-time employees. Benefits include:

• Medical Plan Options – Choose the coverage that works best for you:
• A PPO plan with in-network and out-of-network flexibility
• A High Deductible Health Plan (HDHP) with up to $1,400 in annual employer contributions to your Health Savings Account (HSA)
• Voluntary Dental and Vision Coverage
• Walk-In Clinic – Dedicated access for employees and eligible family members through our partnership with Franciscan Health
• Flexible Spending Accounts (FSA) – Including Health Care, Limited Purpose, and Dependent Care options
• Employer-Paid Basic Life and AD&D Insurance
• Voluntary Life and AD&D Insurance options
• Employer-Paid Short-Term and Long-Term Disability Coverage
• Generous Parental Leave
• 403(b) Retirement Plan – 7% employer contribution plus up to an additional 3% employer match
• Tuition Remission and Tuition Exchange Programs
• Local and Community Discounts

About Wabash College

In the midst of a strategic transformation to advance the success of first-generation students and students from low-income families, Wabash College is committed to attracting and effectively supporting faculty and staff with a demonstrated commitment to supporting student success. Approximately 25% of our students are federal Pell Grant recipients, one-third of our students are first-generation college students, and about 20% of our students identify as domestic students of color. Wabash offers a broad range of academic and cultural programs open to all members of the Wabash community. Wabash is a top-50 Liberal Arts College according to U.S. News, and is a member of Colleges That Change Lives. Many students, staff, and faculty find the close-knit community of the residential college one of the most rewarding aspects of their time here.

Application Process

To apply, go to www.wabash.edu/employment, select the relevant position, and click the “Apply Now” button. At the time of application, be prepared to upload a cover letter, 

resume, and names and contact information for three professional references. Questions about the application process may be directed to Ms. Jamie Ryker, Office Manager of Information Technology Services, at rykerj@wabash.edu. Review of applications will begin on November 9, 2026 and will continue until the position is filled.

Wabash College, a liberal arts college for men, seeks faculty and staff who are committed to providing quality engagement with students, high levels of academic challenge and support, and meaningful experiences that prepare students for life and leadership among diverse populations around the globe. Wabash is an equal opportunity employer and welcomes applications from persons of all backgrounds.