Read about the success of IT Services department and the Wabash Environmental Concerns Committee's last Community Computer Recycle Day on our Tech Notes blog.

Tentatively, we are looking at October 11, 2008 for our next community computer recycle day.

We will send out an email to the campus announcing the date, time, and place.

1. Press the Start button, go to Settings, and select Printers and Faxes

2. Right click on your Canon printer and select Printing Preferences

3. Choose the Quality tab at the top

4. Click on the Details button on the right side

5. Choose the Misc tab

6. Select Download as Bit Image instead of Download as True Type

7. Click OK and then the Apply button on the next screen

8. You can now close any open windows

The Media Center in Lily Library has an awesome color printer. 
http://www.wabash.edu/technology/mediacenter

Also, there is a color printer located in the Chapel (basement).

REQUIRES STUFFIT EXPANDER AND COMPUTER RESTART

1:
Go to Canon website: http://www.usa.canon.com/html/download/im5565.html
Select "iR-PSv1.60MacOSX.hqx" to download
Open the file using StuffIt Expander
In the unarchived folder, open "PS Installer"
--OR--
CALEB.PUBLIC > Print Drivers > Canon Copiers > MAC IR5570 > Archive > PS Installer

2:
Follow instructions to install PS Installer, and restart

3:
Open Printer Setup Utility (Applications/Utilities/)
Click "Add"
Select "IP Printer" tab at top-left
Protocol: "Line Printer Daemon - LPD
Address:  161.32.43.10
Queue:  lp  (lower-case "LP")
Name:  (leave as default)
Location:  (leave as default)
Print Using:  "Canon" > "iR5570/iR6570 CanonPS"

After a successful test page, you can go back and edit the Name and Location.

Here is a link (thank you, Stephanie) from Google Calendar that might help with your issue:

Link http://www.google.com/support/calendar/bin/answer.py?answer=59820&topic=8580

We're currently investigating reports from users who are unable to view some of their events after logging in to Google Calendar. If you're also experiencing this issue, please be assured that the events are still in your Google Calendar service (unless you've knowingly deleted the events from your calendar).

While we investigate the cause of this issue, we recommend disabling Google Calendar's Weather feature to see if you're able to view your events. Please follow these steps to disable the Weather feature:

1. Click "Settings" at the top of any Google Calendar page.
2. Select the "General" tab if it isn't selected already.
3. Under "Show weather based on my location," please select "Do not show weather."
4. Click "Save."
5. Sign out of Google Calendar.
6. Log in to Google Calendar again.

If you don't have the Weather feature enabled in your calendar and your default view is set to the "Day" view, please change your default calendar view to something other than the "Day" view to see if it resolves the problem. To do so, simply follow these instructions:

1. Go to "Settings."
2. Select the "General" tab.
3. In the "Default view" section, select the desired view from the drop-down menu.
4. Click "Save."
5. Sign out of Google Calendar.
6. Log in to Google Calendar again.

From the Help Desk: Opening Office 2007 Files

by Brad Weaver

October 4, 2007

For the first time in many years, Microsoft changed the default file format in the newest version of Microsoft Office: Office 2007. While this change has many long-term benefits, in the short term it creates some issues with opening these files in older version of Office.

It's easy to identify a file created in Office 2007: the extension has changed slightly, in most cases with an 'x' at the end.  For example, Word 2007 files end in .docx, Excel files .xlsx, and PowerPoint .pptx. However, if a document contains macros, the extension is .docm, .xlsm, or .pptm. There are a few other variations; a complete list is available on Microsoft's web site.

At Wabash, Windows computers in computer labs, classrooms, and offices all run Office 2003.  In order to open an Office 2007 document in Office 2003, you must first install the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats.  This is available as a free download from Microsoft.  Instructions for installing the update are available here.

Note the Compatibility Pack is already installed on computers in labs and classrooms.  You will only need to install this yourself on office computer personal computer.

MacOS users running Office 2004 for Mac need to install the Microsoft Office Open XML File Format Converter for Mac.  Instructions for installing this program are available here.

All iTunes users will need to back up their music.  You will need to deauthorize your 
computer if you have purchased any media from iTunes Store.  Here are two documents 
that will guide you through a migration of your iTunes music:

Backing up your music:
http://docs.info.apple.com/article.html?artnum=300173

Deauthorizing your old computer and authorizing your new one:
http://docs.info.apple.com/article.html?artnum=93014

NOTE: The steps below are for updating office computers that are on the Wabash network. If you are a student, faculty, or staff member and would like to update your personally-owned computer, connect to http://www.microsoft.com/DST2007/ and follow the instructions for 'home user' to ensure you install the correct operating system patch.

1. Log on to the Wabash Network

2. Double click the My Computer icon on your desktop

3. Double click the R (public on caleb) drive

4. Double click the Support Files folder

5. Double click the Daylight Savings Time update file

6. Follow the instructions to update your computer

7. You are finished once you get the message that your update was successful

** You may get an error message saying "Update cannot be installed as a newer or same timezone update has already been installed on the system"

If you get this error, it means the update has already been installed. You will not need to do anything further.

If you have any problems or questions, please contact the Help Desk (helpdesk@wabash.edu, x6400).

• In mid-March, when the new rules start, set forward the clock by one hour.
• In early-April, when the old rule would have started DST, the clock will need to be set back one hour. This is necessary because the change will already have been made manually three weeks earlier, so the change programmed for April must be cancelled.
• In late-October, cancel the programmed clock adjustment by setting the clock forward one hour ( DST now runs for an additional week)
• Finally, in early November when DST now ends, set the clock back one hour.

1. At the first login screen, enter your user name and your new password, click OK

2. At the second login screen, enter your user name and your old password.  Click to place a check mark in the box next to “Change your windows password to match your Novell password after a successful login”, click OK

Indiana has recently adopted Daylight Savings Time.  Most of the state (including Crawfordsville) is in the eastern time zone; Wabash will now be on the same time as New York year-round.  Most Wabash computers (and faculty/staff/student computers) will need to have their time zone reset from "Indiana Time" to Eastern time.  To make this change, do the following:

1. Click on the start button

2. Go to settings, and select Control Panel (on some computers you can access the Control Panel without first going to Settings)

3. Double click on “Date and Time”

4. Click on the Time Zone tab at the top

5. Click the drop down arrow and select “Eastern Time (US & Canada)”

6. Make sure the box next to “Automatically adjust clock for daylight savings changes” has a check mark in it

7. Click the Apply button

8. Click on the Date & Time tab at the top

9. Correct the current date and time if necessary. You can get the current time in Crawfordsville by going to www.time.gov

10. Click OK

1. At the first login screen, enter your user name and your new password, click OK

2. At the second login screen, enter your user name and your old password.  Click to place a check mark in the box next to “Change your windows password to match your Novell password after a successful login”, click OK

This happens when your Network password, and your Windows password are different.  Follow these steps to synchronize the passwords:

1. At the first login screen, enter your user name and your new password, click OK

2. At the second login screen, enter your user name and your old password.  Click to place a check mark in the box next to “Change your windows password to match your Novell password after a successful login”, click OK

PROBLEM:

User is trying to login to a UI Datatel session and they get a message that says "Your connection to the host has dropped. The application is forced to exit."

SOLUTION:

User did not select a Database that they have access to in the login box. If they are a Benefactor user, they should select "benlive51" (or "bentest51" for the Benefactor test account). If they are a Colleague user, they should select "coll18-live" (or "coll18-test" for the Colleague test environment).

PROBLEM:

Just thought I would let you know that every time I use the Datatel FTP

I get the following errors.

Error Running Script Command – Title on message box

Error: 6132 Invalid Script File Name

Another message box

Coral File Dow… - Title on message box

SOLUTION:

This is a Datatel error that we cannot fix at this time. User should click on IGNORE in the "Error running Script Command box" and then just close the other Message Box (it's a green box" labled "Coral File Down...)

If Datatel users who get new computers call the help desk, saying that when they log in to Datatel, they don't see the normal stuff, it is because the first time they log in, it leaves them in the UT application.  They need to go to the "Apps" drop-down menu, and choose the correct application.  Maintenance choose CF; Admissions choose FA; Advancement choose FR; Registrar & Athletics choose ST.  For the people in the Business Office, it's either ST or CF.

To change your Datatel password, access the XPWD menu option on the XUTL menu or by entering XPWD in the Quick Access box in UI You will be prompted for your current login password and then for new password. Remember that your password is case-sensitive and must contain a number in the first 6 characters.

To find students that are coded "Active" on ARAC but are not registered/pre-registerd for term specified in selection (change the term to meet your needs):
==================================================================
SELECT PERSON.AR WITH PAR.MISC1 LIKE A... SAVING UNIQUE @ID
SELECT STUDENTS
SELECT STUDENTS WITH EVERY W04.STU.TERMSTAT NE '06/SP*P'
SELECT STUDENTS WITH EVERY W04.STU.TERMSTAT NE '06/SP*R'
LIST STUDENTS STU.NAME STU.CLASS BY STU.LAST.NAME

This example explains how to move employees from once corporation id to another when they have been added incorrectly.  This example uses id C0172336 as the incorrect id and C011613 as the correct id.

• First, go to EMP screen and call up the person and enter former corp id 172336 as if you were employing them, then go to field 19 and enter status of CO, then UPDATE.

• Call the person back up on EMP and enter the correct  id 11613.  You will be taken to an address resolution screen.  You may notice several addresses, if you find one that corresponds with the person you are "employing" then you can pick it, otherwise, just pick the first address.  When you are taken back to the EMP screen, you can type in their Title if known, then UPDATE.  You may be prompted "Is this a job change?"  Answer No.
  

The person will now be employed by id 11613 and removed from 172336.  If the person was a former employee on the incorrect ID, jroceed with the following steps:

• Call the person up on EMP.  if you get an address resolution screen, pick the one that corresponds to the correct position.
• If you know their ending date of employment, enter it in field 18 and the status should change to 'F'ormer., then UPDATE                            
• If you don't know their ending date of employment just go to field 19 and enter F , then UPDATE

If the PN (Print Now) icon does not show up on the Start up menu, you may locate it through > Start > Programs > Datatel > PN.

If it gets hidden behind your Datatel screen, you may select Alt - Print Screen to bring your print options to the foreground.

Question: Where are new tracks for Major Prospects setup?

Answer: Tracks are actually considered to be "Areas of Giving" and are defined on the AGD screen (found under PD - PVM menus)  Data is stored in the DIVISIONS file.

Tracks are added to donors on the MPT screen.

Computers that have recently installed all software updates should already have the 
Daylight Savings Time update.  If you do not regularly run software updates or if you want 
to be sure you have installed the correct update, follow the instructions below to run 
software updates and install the new Daylight Savings Time settings:

(NOTE:  You may have to restart after installing updates.  Save and close all working 
files before you begin updating your computer.)

1. Click on the blue apple at the top-left of the screen.

2. Select "Software Update".

3. Make sure all available boxes are checked, and then click "Install".  Installation may not 
be complete until you restart.

If you do not see the Daylight Savings Time update in the list of available updates, your 
computer has already installed it.  

If you have any questions or need further assistance, please contact the Help Desk at 
helpdesk@wabash.edu or 765-361-6400.
		

01. Start Apple Mail application.

02. Click on the Mail menu at the top, and select Preferences…

03. Click on the “Accounts” tab on the top.

04. Change the Incoming Mail Server to:  mail.wabash.edu

05. "Server Settings..."button towards the bottom.

06. Change the Outgoing Mail Server to:  smtp.wabash.edu

07. Click the "Done" button towards the bottom

08. Click on the "Advanced" tab on the top.   <<< NEW

09. Change "IMAP Path Prefix" to a blank line.

10. Close the "Accounts" window

11. Restart Mail.

Hold down the Apple and Shift keys, then press 4.

This changes your pointer to a target.

Draw a box around the portion of the screen you want to capture. When you let go of the mouse button a file will automatically be generated on the Desktop called Picture 1.

This file can be opened in any photo editing program, added to Word documents, etc.

Mail

Edit

Attach  "Always send Windows friendly attachment."

To sort a long list in Word:

First make the list bulleted.  Then, highlight the list, go to Tables, Sort, by "paragraph" and "text," and then click OK, the list will then be alpha ordered.  MB

You can use these procedures at any time to kill the
Keyserver error message.

Press the Ctrl-Alt-Delete keys down at the same time
Click on Task List
Click on the Processes tab
Under Image Name, click on Acrobat.exe, and then click the End Process
button
Click Yes at the Task Manager Warning message

If, while in Publisher, you find that inserted graphics are not visible in the design view, you may need to update the video driver.  Mike has placed the update on the network. 

Please go to R:\Support Files\Viedo for D610.EXE, open and continue with the update.

Thank you, MB

EXCEL - If there is a data analysis tool that you need but is not immediately found on the lab computers, the add-ins can be accessed by opening Excel, then going to Tools - Add-ins - Analysis Tool Pack. This allows you to use the "Data Analysis" tool.

Follow these instructions to install the Microsoft Office 2007 Compatibility Patch for Windows:

1. Log on to the Wabash Network

2. Double click the My Computer icon on your desktop

3. Double click the R (public on caleb) drive

4. Double click the Support Files folder

5. Double click the Office 2003 extension patch file

6. Follow the instructions to update your computer

7. You are finished once you get the message that your update was successful

** If you are not connected to the Wabash network, you can download the patch from here:

http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

The following is taken from http://www.cpearson.com/excel/banding.htm

In Excel97 and later versions, you can use the Conditional Formatting tool to create color bands in your rows, so that it appears as accounting ledger sheets or computer "green bar" paper.  The advantage of using Conditional Formatting to change the colors, rather than manually shading the cells, is that the colors will not get moved when you sort the worksheet or when you insert or delete rows.   For more information about Conditional Formatting, click here. 
 
 
Odd And Even Banding 
The left image shows what is called "odd banding".  This means that the odd bands are colored and the even bands are left plain.  Here, bands 1, 3, and 5 are colored in light blue, and the even bands, 2, 4, and 6 are left plain. 

Similarly, the right image shows what is called "even banding".  This means that the even bands, 2, 4, and 6 are colored, while the odd bands, 1, 3, and 5, are left plain. 

Note that "odd" and "even" refer to the groups of rows, not the number of rows in each band, and not the the row numbers.  

Formulas For Color Banding 
The formulas for odd banding and even banding are very similar.  For odd banding, use the formula

=MOD(ROW()-Rw,N*2)+1<=N

where Rw is the first row number that is to be formatted, and N is the number of rows in each color band.  In the example shown on the left above, Rw is 8, and N is 3.  

For even banding, use the formula

=MOD(ROW()-Rw,N*2)+1>N

where Rw is the first row number that is to be formatted, and N is the number of rows in each color band.  In the example shown on the right above, Rw is 8, and N is 3.  

To use these formulas in Conditional Formatting, select the cells that you want to format.  Then, go to the Format menu, and choose Conditional Formatting.  In this dialog, change "Cell Value Is" to "Formula Is", and enter one of the formulas above.  
  
In both formulas, you can either put it literal values for Rw and N, or you can create defined names and store the value there.  An advantage to using defined names is that you can change to band height very easily.   To shade alternate rows, simply change N to 1.  To shade in bands of 5, change N to 5.  

And because the Conditional Formatting formulas are not moved with the cells when you sort a range, the bands will remain intact after the sort.
 

Insert video file into PowerPoint presentation:

Movie or animatied GIF:

Note to remember:

You can add movies and animated GIFs to slides from files on your computer, the Microsoft Clip Organizer, a network or intranet, or the Internet. To add the movie or animated GIF, insert it onto the specific slide using commands on the Insert menu. There are several ways you can start it: have it play automatically when the slide displays; click it with the mouse; or create a timing for it so that it plays after a certain delay. It can also be part of an animation sequence.

Although accessed through the Insert menu, movie files are automatically linked (linked object: An object that is created in a source file and inserted into a destination file, while maintaining a connection between the two files. The linked object in the destination file can be updated when the source file is updated.) to your presentation, rather than embedded (embedded object: Information (object) contained in a source file and inserted into a destination file. Once embedded, the object becomes part of the destination file. Changes you make to the embedded object are reflected in the destination file.) inside it like pictures or drawings. When your presentation has linked files, you must copy the linked files as well as the presentation if you need to show the presentation on another computer.

1. Right click on WABnet (or network neighborhood), and select Disconnect Network Drive...

2. Select the P drive, and click OK

3. Reboot your computer

4. At the login window, make sure the "Workstation Only" check box does not have a check in it

5. Log in as normal

1. Close all programs you have running

2. Right click on the Wabnet (or Network Neighborhood) icon, and select Properties.

3. Right click on "Local Area Connection" (any one of them), and select Properties.

4. Double click "Novell Client for Windows"

5. Change the First network drive: to G

6. Click OK

7. Click OK

8. Click Yes to restart your computer

PROBLEM: When a download file is created from Datatel and is imported into excel as a CSV file, when you merge a numeric field that is null it prints as a zero.  For example, a foreign student with no zip code, it prints a zero

SOLUTION:  When a .CSV file is opened in excel, the fields come in as "general" format.  Even if you try to change the column format to text or numeric in Excel, it still won't merge correctly.  You must use the text import wizard to import the data and tell it is text data on the import, then the merge works correctly.

If you are experiencing trouble opening a PDF, or a PDF closing immediately upon opening, please update your Adobe Acrobat Reader http://www.adobe.com/products/acrobat/readstep2.html

Thank you.

The Google Toolbar includes a pop-up blocker that stops unwanted Internet pop-ups from cluttering your screen, but can also block pop-ups that you do want. You can tell the Google Toolbar to allow pop-ups for specific web sites on a site-by-site basis. When pop-up blocking is active, the toolbar appears similar to:

To turn off pop-up blocking for this site (in the above example, www.wabash.edu), click where the arrow is pointing. The toolbar then changes similar to:

You can later turn pop-up blocking for this site back on by clicking on "Site popups allowed".

If you want to turn off the Google Toolbar popup blocker for all sites, click on "Google" (at the left of the toolbar), select "Options" from the drop-down menu, and clear the check next to "Popup Blocker" in the "Accessories" Section.

The Service Pack 2 update to Windows XP includes a built-in pop-up blocker for Internet Explorer. This tool stops unwanted Internet pop-ups from cluttering your screen, but can also block pop-ups that you do want. You can turn off the Internet Explorer pop-up blocker for specific web sites on a case-by-case basis in order to see thise pop-ups. Whenever IE blocks a pop-up, a bar appears at the top of the web page, similar to:

If you want to see pop-ups for this site (in the example, www.usatoday.com), click on the yellow bar. A menu will appear with several options. If you choose the option "Temporarily Allow Pop-ups" then pop-ups will appear for this site, but only for your current web session.  If you choose the option "Always Allow Pop-ups from this site..." then you will always see pop-ups for this site.

You can further manage the IE pop-up blocker by clicking on the "Tools" menu, and select "Pop-up Blocker". This menu has an option to turn off the pop-up blocker. If you select the option "Pop-up Blocker Settings" you can have fine control over the pop-up blocker, including adding or removing specific sites to allow pop-ups.

1. Close all existing IE windows. Open a new IE Window, make sure it is in maximized state, type in http://www.wabash.edu and let the web page load fully.
   
2. Click on the 'Restore Down' button (The one between minimize and maximize) of the window. It restores to a size in which your new windows open!.
   
3. Resize the window buy 'pulling the window borders' and make it to a comfortable size.
   
4. Try opening the links using 'open in new window' of the right click menu. It should open in the size you selected in the previous step.

Favorites, also known as bookmarks, are a convenient way to organize and link to webpages that you visit frequently.

If you use Internet Explorer on several computers, you can easily save your favorites on one computer and import that list onto another computer. If you use both Internet Explorer and another web browsing program, you can keep your favorites synchronized by importing them between programs.

To import or export favorites from Firefox:

1. Open the Bookmarks Manager in Firefox
2. File, Export to your user folder within My Documents (this will create a bookmarks.htm file)
3. Open Internet Explorer.
4. Click the Add to Favorites button, and then click Import and Export.
5. Follow the instructions in the Import/Export Wizard.

By default, the Import/Export Wizard creates a standard HTML file named bookmark.htm and saves it in the My Documents folder. When you use the wizard to import your favorites, it will look for that file.

If you have returned to campus and your laptop is searching for a "dial-up connection", please try the following steps:

1. Right Click on the Internet Explorer icon.

2. Click Properties

3. Select the "Connections" tab

4. Check "Never dial a connection" 

5. Click OK

To create an email folder in Webmail, do the following:

1. After logging into Webmail, click on Folders (near the top of the Webmail window).

2. Near the top of this screen is the Create Folder form:

3. Type a name for the new folder in the empty field, and click Create. (Note: the other options are for creating a nested or hierarchical folder structure. Click on Help in Webmail for more information on creating nested folders if you are interested in that.)

4. The Webmail screen will refresh, and you will see the message Created folder successfully! near the top of the screen. Repeat step 3 as necessary to create additional email folders.

5. Once you have created all of your folders, click on the link refresh folder list (immediately below the Created folder successfully! message) to update the folder list in the left section of the Webmail screen.

6. To exit the Folders form, click on your Inbox.

Click on the "Addresses" Icon on the top menu,

Scroll down to "Add to Personal address book" 

Enter Nickname: (like ITS)

Enter Email address: first email address followed by a semicolon and a space, enter another email address, and so on (; space). 

If there is a delay when working in Webmail, it's probably the Quicksave feature.  To turn that off, go to Options|Display Preferences and look for the "QuickSave Auto Message Save and Recovery" section.  Set "Message Save Frequency" to zero and click "Submit," and that should do it.  (With the faster servers, the Quicksave functionality isn't really necessary anymore.) 

As for the "default mail client" message, it sounds like the OS doesn't have a default mailer set.  In Windows, that's Control Panel|Internet Options|Programs.

1. Go to "Options"  
2. Click on "Display Preferences".
3. Scroll down to "Message Display and Composition" and look for
Compose Messages in New Window:  Yes     No
4. Change the radio button selection to Yes

In Webmail, folders you are "Subscribed" to are listed in the left window pane of the program. While this makes it convenient to access your mail folders, subscribing to lots of email folders in Webmail can have a negative effect on performance.  For optimal performance, unsubscribe to folders you no longer (or infrequently) use.  Don’t worry -- unsubscribing doesn’t delete the messages, it just temporarily hides them to Webmail, and you can easily and quickly resubscribe to folders if you whenever you need to access those messages.

To unsubscribe or subscribe to an email folder, do the following:

1. After logging into Webmail, click Folders. Scroll down until you see the subscribe/unsubscribe window:

2. Folders that you are currently subscribed to are listed in the left pane, and folders you are not subscribed to appear in the right pane.  To subscribe or unsubscribe to a folder, click on the folder, and click the appropriate Unsubscribe or Subscribe button. The form will reload, and you will see the message Subscribed successfully! near the top of the screen.

3. Repeat step (2) as many times as necessary to subscribe or unsubscribe from email folders as desired.

4. Once you have correctly set your subscriptions, click on the link refresh folder list (immediately below the Subscribed successfully! message) to update the folder list in the left section of the Webmail screen.

5. To exit the Folders form, click on your Inbox.

If you are wishing to view the font of the entire Webmail site larger, please use Firefox (Go to View, Select Text Size, Increase).

If you are trying to change the font in the "Compose" feature, please use the drop down boxes provided for the Font and the Size.

You may create filters for your email account by logging into Webmail, select Options, Click on Mailbox Manager, and a new login window will appear. Enter your Wabash username & your Wabash password. Click on Mail Filtering to create your filters.

If you're having problems deleting large messages in Webmail, try changing your settings so that your mail gets deleted directly, instead of going first to the Trash folder.

You set it up like this: log into Webmail and click on Options, then Folder Preferences.  In the Special Folder Options section, there will be a line for Trash Folder.  Change that to "[Do not use trash]" then click the Submit button at the bottom of the page (you'll need to scroll down to see it). 

This change tells Webmail to immediately delete any message that you click the Delete button for, instead of moving it to the Trash folder.  That should allow you to delete your messages directly, without causing problems with your mail quota.

When you're finished, you might want to change the Trash Folder option back to "Trash", so that you're protected in case you delete something accidentally.

Due to our Webmail Upgrade this summer, you may need to change your Desktop client's (Eudora, Outlook, etc) Incoming and Outgoing settings.

Incoming server: mail.wabash.edu

Outgoing server: smtp.wabash.edu

If you are having trouble sending email from an off-capus location:
You may want to check your outgoing SMTP and make sure it is set with secure/authentication. If that does not help, you may need to contact your Internet Service Provider (ISP) for the Outgoing setting. But once you are back on campus, your smtp.wabash.edu outgoing setting should not be a problem. 

In Webmail, when replying to a message, how do I get my signature to insert after what I type instead of at the bottom of conversation?

In Webmail,
Options,
Display Preferences,
Scroll down to:
"Append Signature before Reply/Forward Test:"
Select the radio button "Yes"
"Submit"

Mail Client Settings
You will need to provide several bits of information when setting up your program. Most programs have a "wizard" installation that will step you through the process of making the connection. For Wabash, here are the relevant settings:

POP/IMAP (incoming mail) server: mail.wabash.edu
SMTP (outgoing) server: smtp.wabash.edu
Mail protocol: can use either POP or IMAP (see above for benefits of each)

We support Eudora and Thunderbird http://www.mozilla.com/thunderbird/ .
If you would like help with one or both of these mail clients, please feel free to contact me at x6400.
Thank you,
Monica

By default, Eudora will attempt to auto-complete email addresses that you type in the To: or CC: field based on email addresses you have previously used. That is, if you have previously sent an email email to wally@wabash.edu (or have Wally in your address book) and type 'wa' in the To: field, Eudora will insert the complete wally@wabash.edu email address for you.

This feature is intended as a time saver, but the potential downside is that if you have also recently sent an email to wallace@wabash.edu and you type 'wa' the wallace address will appear instead of wally. So you need to be sure when sending messages that you don't inadvertently send a message to the incorrect address.

To avoid this issue, you can turn off auto-complete as follows:

1. In Eudora, click on the Tools menu, and select Options.

2. The Options dialog box will appear. Move the slider on the left down to the Auto-complete category (about half way down the list.

3. Look for the option Auto-complete items in recipient field with data from:. There are three options:

[ ] History File
[ ] Address Book
[ ] Plug-in Addresses

4. Uncheck each of these three options, and click OK to save your changes.

• Sign in to Eudora
• Click on the Tools menu at the top, and select Options…
• Click on the “Getting Started” category on the left
• Change the Mail Server (Incoming) to:  mail.wabash.edu
• Change the SMTP Server (Outgoing) to:  smtp.wabash.edu
• Make sure there is a check mark in the “Allow authentication” box
• Click on the “Sending Mail” category on the left
• Make sure there is a check mark in the “Allow authentication” box
• In the “Secure Sockets when Sending” box, make sure it says “If Available, START TLS”
• Click on the "Incoming Mail" category on the left    <<<NEW
• If "Server Configuration" is set to IMAP, then change the "IMAP Mailbox Location Prefix" to a blank field.
• Click OK
• Restart Eudora

1. Sign in to Thunderbird
2. Click on the Tools menu at the top, and select Account Settings…
3. Click on the Server Settings category on the left
4. Change the Server Name to:  mail.wabash.edu
5. In the Security Settings section, click to mark “TLS, if available”
6. Click on the "Advanced" button
7. Change IMAP Server directory field to a blank line.   <<< NEW
8. Click OK
9. Click on the Outgoing Server (SMTP) category on the lef
10. Click the Edit button on the right
11. Change the Server Name to:  smtp.wabash.edu
12. Click to mark “TLS, if available”
13. Click OK
14. Click OK
15. Restart Thunderbird

The image file to be emailed should be a fairly small file. A huge file can be dreadfully slow, both to send and receive. Printing does need larger files, but a video image should not be larger than the recipients screen, perhaps 800x600 or 1024x768 pixels. Don't scan for email at 300 dpi (way too huge for screen viewing). Scan at perhaps 100 dpi for email. Images scanned at 75 to 100 dpi will appear (in the rough ballpark of) near original size on most common screens.

Scanning a 6x4 inch photo at 100 dpi creates an image size of 600x400 pixels, generally large enough for email purposes (for screen viewing). This 6x4 inch 100 dpi 600x400 pixel image consumes 720K bytes in memory. Or scanning 6x4 inches at 75 dpi gives 450x300 pixels and about half the file size of 100 dpi.

Save the photo image as a JPG file for email. JPG compression squeezes the data to be a very small file, which is fast for modems. It is usually around 1/10 the file size of other image file formats. There are quality losses due to this extreme compression, but a moderately high JPG Quality factor setting gives a decent quality image (see page 134), and still reduces this 100 dpi 600x400 pixel 720KB image to a JPG file size of about 75KB. It takes perhaps 45 seconds for a 28.8K modem.

Or if you already have the image in some other file format, just open that image, and use menu FILE - SAVEAS to save a copy as JPG. 

The Wabash email system allows all users to activate a vacation, or out-of-office, notice. If you will be away from your email for several days or more, you can turn on the vacation notice and anyone who sends you an email message will automatically be notified that you are away. To turn your vacation notice on or off, do the following:

1. Go to the faculty and staff links page, and click Mailbox Manager. You can also access the mailbox manager under “Options” in Webmail.
2. Log in using your regular username and password.
3. Click on “Vacation Notice” near the top of the screen.
4. From this page you can turn the vacation notice on or off, and enter the message that will be sent back to those who send you email. After filling out the form, click “Apply” to save your changes.

See our detailed, step-by-step instructions for more help.

Tips and Suggestions

• Always specify a starting and ending time for your vacation notice, so you don’t forget to turn it off when you return to campus.
• Use the vacation notice sparingly. If you are away but will still check email frequently, it may be better to leave the vacation notice off. It can be irritating and create unnecessary confusion to send someone an out-of-office auto reply, followed by a regular email response an hour or two later.
• Don’t use the auto reply if you will be out for short periods of time (a day or less).
• Your auto reply message should include information that is helpful to the recipient, such as who to contact for immediate assistance. Simply knowing you are away from email isn’t particularly useful.
• Note that our email system will only send an auto reply message if your email address is specifically listed in the To: or CC: field. That is, if you receive an email message that was sent to a mailing list (including !everyone, etc.) no auto reply will be sent.

After deleting an enrty, you will need to "rebuild" the site just as you would with a new entry. 

Please read the article about spyware here and read what you can do about this.

Within the Course, Control Panel, Test Manager (or Pool Manager), add a Test, then Submit, the page that appears will have a dropdown menu for the type of question, next to that, you should see "Creation Settings"

• Click on Creation Settings
• Check the box "Add images, files, and URLs to questions."
• Submit
• OK
• Select the type of Question and click Go
• A page will appear for you to type your question.
• Leave the default as "Smart Text"
• File - use the Browse button to select your image.
• At the Action dropdown menu,
• Choose "Display image within the page."
• Click Submit

From the BLKBD list:

Wabash College does not support or recommend any of these links, they are for informational use only.

http://www.allegany.edu/dl/onlineorientation/ootech.shtml

Students:
*Blackboard Help: http://www.wpunj.edu/irt/teambb/student/
*Student Technology Consultants: http://www.wpunj.edu/stc/
Faculty:
*Blackboard Help: http://www.wpunj.edu/irt/teambb/faculty/
*Faculty Technology Curriculum: http://www.wpunj.edu/irt/ftc/
Instruction & Research Technology: http://www.wpunj.edu/irt/
Blackboard Collaborative Learning Environment: http://bb.wpunj.edu
Bb Problem Reporting Form: http://euphrates.wpunj.edu/bb/hd/

http://www.philau.edu/ITS/bbfac.htm (Faculty Site)
http://www.philau.edu/ITS/bbstud.htm (Student Site)

http://www.hartwick.edu/x2369.xml

Http://www.su.edu/staff/alycan/student/student2/bbhome.htm

http://www.blackboard.niu.edu/ (Faculty Site)
http://www.helpdesk.niu.edu/its/helpdesk/blackboard_support.shtml (Student Site)

http://blackboardsupport.calpoly.edu
http://bbsupport.csulb.edu/etc/tigers

http://blackboard.luc.edu/webapps/login

http://cms.gulfcoast.edu/

http://courses.ccac.edu/

http://lteu.cant.ac.uk/blackboard/

http://online.indwes.edu/onlinesupport/

http://www.iss.soton.ac.uk/landt/elearn/

Faculty Support Pages http://edu.georgianc.on.ca/teaching/blackboard/tipsheets/

Student Support Pages http://blackboard.georgianc.on.ca/login/student_help/BBStudentHelp.htm

Orientation Movie:http://blackboard.georgianc.on.ca/viewlet.html

Orientation Guidehttp://blackboard.georgianc.on.ca/login/orientation/

User needs access to his "My Courses" module, but the links send him to the Blackboard website. 

Resolution:

Went through "My Wabash/layout" and removed "Notifications from Blackboard" that had bad links on it.