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Help Desk
Hardware
Create iTunes Account 
Recycle Program 
Hardware - Printers
Adobe PDF Printer missing 
Color Printers locations on campus 
Disable Banner Sheet on Xerox ColorQube 
Print Options for Xerox multi-function devices 
Xerox Color Qube: Staple a landscape document in top left corner 
Software
"Word 2011 has encountered a problem and needs to close." fix 
My Google calendar is not showing future events 
Opening Office 2007 files 
Transfer iTunes Music to New Computer 
What do I do if I need additional software 
Software - Windows OS
How to change the time zone on your PC 
Retain formatting when doing mail merge from Excel to Word Office 2010 
Safe Mode 
Using Merge field switches to format data in WORD 
Software - Datatel
AWDR: Award Register warning report explanation 
Create savedlist for ARSP from STUDENTS id 
Datatel "application is forced to exit" error message 
Datatel FTP Error Message Box 
Datatel users - first time login issue 
Download "Census" grading to spreadsheet 
How do I change my Datatel password? 
How to create savedlist of COURSE.SECTIONS from STUDENTS file 
How to find paragraphs in VOC that are not on a Xmenu 
How to find students coded "A" on ARAC but are not pre/registered 
How to move an employee from incorrect CORP id to another 
Improperly setup user - cannot login to CAConv3 
Loan Reject Code 117 - How to fix 
Print Now icon not showing 
Queries for ENT address 
Select Applicants missing 1 or more documents on ANWABAPP 
What does XAT count? Codes or People? 
Where are Major Prospect tracks setup? 
Software - Mac Misc
Apple Mail (Mac OS X) mail  
Change the spacing default in Word 2008 
How to change your Time Zone on your Mac. 
KeyServer Access error 
Prepare mac mail attachment for pc recipient 
Selective Screen Capture on a Mac 
Software - Windows Misc
Alpha sort a list in Word 
Cancel Acrobat Running Key Server Pop-up 
Excel - Data analysis 
How can I view Microsoft Office 2007 documents using my Office 2003 programs? 
How to print "green bar" reports from Excel. 
Insert video into PowerPoint 
Laptop - Remove Searching for dial-up connection 
Microsoft Office 2010 Quick Reference Guides 
My P drive is missing (windows) 
My USB drive is not being recognized 
null zip codes merging as "0"s in WORD using file generated in Datatel 
PDF trouble opening 
Software - Internet Explorer
Allowing pop-ups -- Google Toolbar 
Allowing pop-ups -- Windows XP w/ SP2 
Exporting/Importing Favorites IE7 
Laptop - cancel dial-up connection 
Outlook Default in Internet Explorer 
Software - Webmail
Creating Folders in Webmail 
Creating group email list in Webmail 
Delay in Webmail - turn off QuickSave feature 
Forward your email  
How to Compose Messages in New Window 
How to unsubscribe/subscribe to folders in Webmail 
Increase Font Size in Webmail 
Mac - My Text Editor box is not showing 
Mail Filtering in Webmail 
Postini message center 
Problems Deleting Messages in Webmail 
Upgrade email settings on your Desktop Client 
Webmail, when replying to a message, how do I get my signature to insert after what I type 
Software - Thunderbird
Thunderbird (Windows) mail upgrade changes 
Software - Email - General
Archive Outlook 2010 Email Account 
Email Client Settings 
Managing Your Email handout 
Scanning an image to email 
Software - Outlook Web Access
Email file size limits 
Filtering email 
Firefox Add-on for the Premium client - IE tab 
Forwarding email 
How can I change the location of the message preview pane? 
I get an error whenever I try to send a message to multiple recipients. Why? 
Out of Office Notice in OWA 2010 
Setting up a Vacation Notice 
Turning On/Off Conversation Mode in Outlook Web Access 
Software - Outlook
Auto Complete isn't working in Outlook 
Calendars - Sync Google with Outlook 2007 
Junk Email Settings in Outlook 
Open Outlook - Inbox view instead of Outlook Today 
Outlook 2007 - create and use an email template 
Outlook 2010 Quick Reference Guide 
Outlook Default Email 
Repairing Outlook 2007 Data File Errors 
Website
blog - deleting an entry 
I keep getting unwanted pop-ups 
Websites will not load in IE 9 
Website - Ask Wally
Known issues with Ask Wally (aka WebAdvisor 3.0) 
Website - People Finder
For Faculty/Staff: How to Update Information for the Online Directory 
For Students: How to Update Information for the Online Student Directory 
Website - Moodle
Evaluations - Participants Anonymous yet Recorded 
Faculty - How to Add a Resource and Upload a file 
Faculty - How to Upload Files 
Faculty – How to Change the Course Format 
Firefox 3 and Adobe Reader 9 
Group Email feature in Quickmail 
Having trouble opening a document  
How to add participants to my course or organization in Moodle 
How to Create and Update your Profile 
How to Login to my Wabash Moodle account 
How to stop receiving emails from a Forum in Moodle 
Import course materials from one course to another 
Instructors - Upload files information 
New Gradebook Features in Moodle 1.9.5 
Sending a message vs email 
Students - Assignments in Moodle - Why is there no upload box? 
Students - How can I stop all of these e-mails in Moodle? 
Video clips in Moodle 
Website - Informer
Removing Duplicate Rows from a Report 
Equipment
ID Cards 
Where do I check out a camera for my project? 
Equipment - Phones
Making a Conference Call 
Network
How can I connect to my network file servers from home? 
Mac access to Wabash servers  
Network drives missing? 
No internet service in houses with SBC DSL 
updating personal web pages using Mac 
Network - Email/Access/Passwords
email attachment limits to !students 
How to connect a desktop mail client (e.g. Outlook or Thunderbird) to Wabash 
Set mail programs to send mail from any location 
Network - Exchange/Outlook Email Upgrade
How do I create a local copy of an email folder? 
How do I forward all of my email to another email account? 
How do I set up a vacation (out of office) notice? 
My email is really important. Can you convert mine first? 
Why are you making this change? 
Why can't I see my old email folders? 
Why will it take so long to move my old email to the new system? 
Media Center
Can I get a CD or DVD at the Media Center? 
Can I print a label on the CD/DVD’s that I create? 
Can I use these computers to create personal CD/DVD’s? 
How can I record my own Audio for my project? 
How much Video can I get on a DVD? 
Printing Labels on CD/DVD’s 
What kind of CD/DVD’s does the Media Center have? 
What type of CD’s or DVD’s work on these computers? 
Where do I get a new or replacement ID Card? 
Where should I buy CD’s or DVD’s 
Media Center - Color Printing
Is color printing free? 
Media Center - Laminate
Can I get my project laminated? 
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