Read about the success of IT Services department and the Wabash Environmental Concerns Committee's last Community Computer Recycle Day on our Tech Notes blog.

Tentatively, we are looking at October 11, 2008 for our next community computer recycle day.

We will send out an email to the campus announcing the date, time, and place.

1. Press the Start button, go to Settings, and select Printers and Faxes

2. Right click on your Canon printer and select Printing Preferences

3. Choose the Quality tab at the top

4. Click on the Details button on the right side

5. Choose the Misc tab

6. Select Download as Bit Image instead of Download as True Type

7. Click OK and then the Apply button on the next screen

8. You can now close any open windows

The Media Center in Lily Library has an awesome color printer. 
http://www.wabash.edu/technology/mediacenter

Also, there is a color printer located in the Chapel (basement).

REQUIRES STUFFIT EXPANDER AND COMPUTER RESTART

1:
Go to Canon website: http://www.usa.canon.com/html/download/im5565.html
Select "iR-PSv1.60MacOSX.hqx" to download
Open the file using StuffIt Expander
In the unarchived folder, open "PS Installer"
--OR--
CALEB.PUBLIC > Print Drivers > Canon Copiers > MAC IR5570 > Archive > PS Installer

2:
Follow instructions to install PS Installer, and restart

3:
Open Printer Setup Utility (Applications/Utilities/)
Click "Add"
Select "IP Printer" tab at top-left
Protocol: "Line Printer Daemon - LPD
Address:  161.32.43.10
Queue:  lp  (lower-case "LP")
Name:  (leave as default)
Location:  (leave as default)
Print Using:  "Canon" > "iR5570/iR6570 CanonPS"

After a successful test page, you can go back and edit the Name and Location.

Living Units Printer Set-up (Windows XP)

Start > Settings > Printers and Faxes
• Add a Printer
Welcome to the Add Printer Wizard dialog box will appear
• Click ”Next”
Another dialog box
• Choose: Local Printer
• Click “Next”
Select a Printer Port dialog box
Select “Create a new port:”
Type of port:
Select “Standard TCP/IP Port”
Click “Next”
Click “Next” again

Enter the IP Address (someone in your house should have this information).
Click “Next”
Click “Finish”

*From here, you will be directed to install the printer software.

Choose "HP" from the Manufacturer column, and "HP LaserJet P3005 PCL 6" from the Printer column.

*************
If the printer does not appear in the list and you are connected to the Wabash Network, you may:
• Click “Have Disk”
• Click “Browse”
• Go to the R: drive (Public on Caleb)
• Select “Print Drivers”
• Select “LJP3005DN”
• Click “Open”
• Click “OK”

Side note: You may download the driver from the HP site:
Link to download the printer driver.
**************

Click “Next”
• Printer Name: (ex: house printer)
• You may set this as your Default printer, or not; your choice.
• Click “Next”
Print a test page option…”Next”

A Confirmation of the choices you made when installing your printer will appear: Name, Port, Model, Default, Test Page

• Click “Finish” and the drivers will load.  This may take a few minutes.

Duplex Printing: (Your printer installs with the Duplex feature!)
When you go to print your paper (Ctrl+P), Click on Properties > “Printing Shortcuts” tab > Two-sided Duplex Printing > OK

Please feel free to contact the
Help Desk is you have any questions.
Email: helpdesk@wabash.edu
Phone: (765) 361-6400

Here is a link (thank you, Stephanie) from Google Calendar that might help with your issue:

Link http://www.google.com/support/calendar/bin/answer.py?answer=59820&topic=8580

We're currently investigating reports from users who are unable to view some of their events after logging in to Google Calendar. If you're also experiencing this issue, please be assured that the events are still in your Google Calendar service (unless you've knowingly deleted the events from your calendar).

While we investigate the cause of this issue, we recommend disabling Google Calendar's Weather feature to see if you're able to view your events. Please follow these steps to disable the Weather feature:

1. Click "Settings" at the top of any Google Calendar page.
2. Select the "General" tab if it isn't selected already.
3. Under "Show weather based on my location," please select "Do not show weather."
4. Click "Save."
5. Sign out of Google Calendar.
6. Log in to Google Calendar again.

If you don't have the Weather feature enabled in your calendar and your default view is set to the "Day" view, please change your default calendar view to something other than the "Day" view to see if it resolves the problem. To do so, simply follow these instructions:

1. Go to "Settings."
2. Select the "General" tab.
3. In the "Default view" section, select the desired view from the drop-down menu.
4. Click "Save."
5. Sign out of Google Calendar.
6. Log in to Google Calendar again.

From the Help Desk: Opening Office 2007 Files

by Brad Weaver

October 4, 2007

For the first time in many years, Microsoft changed the default file format in the newest version of Microsoft Office: Office 2007. While this change has many long-term benefits, in the short term it creates some issues with opening these files in older version of Office.

It's easy to identify a file created in Office 2007: the extension has changed slightly, in most cases with an 'x' at the end.  For example, Word 2007 files end in .docx, Excel files .xlsx, and PowerPoint .pptx. However, if a document contains macros, the extension is .docm, .xlsm, or .pptm. There are a few other variations; a complete list is available on Microsoft's web site.

At Wabash, Windows computers in computer labs, classrooms, and offices all run Office 2003.  In order to open an Office 2007 document in Office 2003, you must first install the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats.  This is available as a free download from Microsoft.  Instructions for installing the update are available here.

Note the Compatibility Pack is already installed on computers in labs and classrooms.  You will only need to install this yourself on office computer personal computer.

MacOS users running Office 2004 for Mac need to install the Microsoft Office Open XML File Format Converter for Mac.  Instructions for installing this program are available here.

All iTunes users will need to back up their music.  You will need to deauthorize your 
computer if you have purchased any media from iTunes Store.  Here are two documents 
that will guide you through a migration of your iTunes music:

Backing up your music:
http://docs.info.apple.com/article.html?artnum=300173

Deauthorizing your old computer and authorizing your new one:
http://docs.info.apple.com/article.html?artnum=93014

NOTE: The steps below are for updating office computers that are on the Wabash network. If you are a student, faculty, or staff member and would like to update your personally-owned computer, connect to http://www.microsoft.com/DST2007/ and follow the instructions for 'home user' to ensure you install the correct operating system patch.

1. Log on to the Wabash Network

2. Double click the My Computer icon on your desktop

3. Double click the R (public on caleb) drive

4. Double click the Support Files folder

5. Double click the Daylight Savings Time update file

6. Follow the instructions to update your computer

7. You are finished once you get the message that your update was successful

** You may get an error message saying "Update cannot be installed as a newer or same timezone update has already been installed on the system"

If you get this error, it means the update has already been installed. You will not need to do anything further.

If you have any problems or questions, please contact the Help Desk (helpdesk@wabash.edu, x6400).

• In mid-March, when the new rules start, set forward the clock by one hour.
• In early-April, when the old rule would have started DST, the clock will need to be set back one hour. This is necessary because the change will already have been made manually three weeks earlier, so the change programmed for April must be cancelled.
• In late-October, cancel the programmed clock adjustment by setting the clock forward one hour ( DST now runs for an additional week)
• Finally, in early November when DST now ends, set the clock back one hour.

1. At the first login screen, enter your user name and your new password, click OK

2. At the second login screen, enter your user name and your old password.  Click to place a check mark in the box next to “Change your windows password to match your Novell password after a successful login”, click OK

Indiana has recently adopted Daylight Savings Time.  Most of the state (including Crawfordsville) is in the eastern time zone; Wabash will now be on the same time as New York year-round.  Most Wabash computers (and faculty/staff/student computers) will need to have their time zone reset from "Indiana Time" to Eastern time.  To make this change, do the following:

1. Click on the start button

2. Go to settings, and select Control Panel (on some computers you can access the Control Panel without first going to Settings)

3. Double click on “Date and Time”

4. Click on the Time Zone tab at the top

5. Click the drop down arrow and select “Eastern Time (US & Canada)”

6. Make sure the box next to “Automatically adjust clock for daylight savings changes” has a check mark in it

7. Click the Apply button

8. Click on the Date & Time tab at the top

9. Correct the current date and time if necessary. You can get the current time in Crawfordsville by going to www.time.gov

10. Click OK

1. At the first login screen, enter your user name and your new password, click OK

2. At the second login screen, enter your user name and your old password.  Click to place a check mark in the box next to “Change your windows password to match your Novell password after a successful login”, click OK

Server error at login, enter username and password (make sure "Workstation only" is not checked), and click "Advanced".  Where you see "server: Scholar", replace scholar with "ldap.wabash.edu". 

This happens when your Network password, and your Windows password are different.  Follow these steps to synchronize the passwords:

1. At the first login screen, enter your user name and your new password, click OK

2. At the second login screen, enter your user name and your old password.  Click to place a check mark in the box next to “Change your windows password to match your Novell password after a successful login”, click OK

PROBLEM:

User is trying to login to a UI Datatel session and they get a message that says "Your connection to the host has dropped. The application is forced to exit."

SOLUTION:

User did not select a Database that they have access to in the login box. If they are a Benefactor user, they should select "benlive51" (or "bentest51" for the Benefactor test account). If they are a Colleague user, they should select "coll18-live" (or "coll18-test" for the Colleague test environment).

PROBLEM:

Just thought I would let you know that every time I use the Datatel FTP

I get the following errors.

Error Running Script Command – Title on message box

Error: 6132 Invalid Script File Name

Another message box

Coral File Dow… - Title on message box

SOLUTION:

This is a Datatel error that we cannot fix at this time. User should click on IGNORE in the "Error running Script Command box" and then just close the other Message Box (it's a green box" labled "Coral File Down...)

If Datatel users who get new computers call the help desk, saying that when they log in to Datatel, they don't see the normal stuff, it is because the first time they log in, it leaves them in the UT application.  They need to go to the "Apps" drop-down menu, and choose the correct application.  Maintenance choose CF; Admissions choose FA; Advancement choose FR; Registrar & Athletics choose ST.  For the people in the Business Office, it's either ST or CF.

To change your Datatel password, access the XPWD menu option on the XUTL menu or by entering XPWD in the Quick Access box in UI You will be prompted for your current login password and then for new password. Remember that your password is case-sensitive and must contain a number in the first 6 characters.

To find students that are coded "Active" on ARAC but are not registered/pre-registerd for term specified in selection (change the term to meet your needs):
==================================================================
SELECT PERSON.AR WITH PAR.MISC1 LIKE A... SAVING UNIQUE @ID
SELECT STUDENTS
SELECT STUDENTS WITH EVERY W04.STU.TERMSTAT NE '06/SP*P'
SELECT STUDENTS WITH EVERY W04.STU.TERMSTAT NE '06/SP*R'
LIST STUDENTS STU.NAME STU.CLASS BY STU.LAST.NAME

This example explains how to move employees from once corporation id to another when they have been added incorrectly.  This example uses id C0172336 as the incorrect id and C011613 as the correct id.

• First, go to EMP screen and call up the person and enter former corp id 172336 as if you were employing them, then go to field 19 and enter status of CO, then UPDATE.

• Call the person back up on EMP and enter the correct  id 11613.  You will be taken to an address resolution screen.  You may notice several addresses, if you find one that corresponds with the person you are "employing" then you can pick it, otherwise, just pick the first address.  When you are taken back to the EMP screen, you can type in their Title if known, then UPDATE.  You may be prompted "Is this a job change?"  Answer No.
  

The person will now be employed by id 11613 and removed from 172336.  If the person was a former employee on the incorrect ID, jroceed with the following steps:

• Call the person up on EMP.  if you get an address resolution screen, pick the one that corresponds to the correct position.
• If you know their ending date of employment, enter it in field 18 and the status should change to 'F'ormer., then UPDATE                            
• If you don't know their ending date of employment just go to field 19 and enter F , then UPDATE

PROBLEM:
When we have a reject code of 117 for student loan which says:
 Disbursement information is incomplete or rejected.
 Direct Loan award is not accepted.

RESOLUTION:
Go to AIDE, if the 2nd term amount is $0, then detail into the award code and go to DLAN.
At the bottom of DLAN, delete the $0 Anticiapted disbursement line item.

If the PN (Print Now) icon does not show up on the Start up menu, you may locate it through > Start > Programs > Datatel > PN.

If it gets hidden behind your Datatel screen, you may select Alt - Print Screen to bring your print options to the foreground.

Question: Where are new tracks for Major Prospects setup?

Answer: Tracks are actually considered to be "Areas of Giving" and are defined on the AGD screen (found under PD - PVM menus)  Data is stored in the DIVISIONS file.

Tracks are added to donors on the MPT screen.

Computers that have recently installed all software updates should already have the 
Daylight Savings Time update.  If you do not regularly run software updates or if you want 
to be sure you have installed the correct update, follow the instructions below to run 
software updates and install the new Daylight Savings Time settings:

(NOTE:  You may have to restart after installing updates.  Save and close all working 
files before you begin updating your computer.)

1. Click on the blue apple at the top-left of the screen.

2. Select "Software Update".

3. Make sure all available boxes are checked, and then click "Install".  Installation may not 
be complete until you restart.

If you do not see the Daylight Savings Time update in the list of available updates, your 
computer has already installed it.  

If you have any questions or need further assistance, please contact the Help Desk at 
helpdesk@wabash.edu or 765-361-6400.
		

Word 2008 spacing "after" a paragraph to 10pts by default. To remedy this:

1. Open Word

2. Go to Format > Styles

3. Highlight Normal in the Styles selection window, then press Modify.

4. In the new window change the After setting to 0.

5. Click the OK twice to close windows, then press Apply in the main Style window.

8. Quit Word and re-open.

Hold down the Apple and Shift keys, then press 4.

This changes your pointer to a target.

Draw a box around the portion of the screen you want to capture. When you let go of the mouse button a file will automatically be generated on the Desktop called Picture 1.

This file can be opened in any photo editing program, added to Word documents, etc.

If you are getting an error that says the KeyServer is not responding, you may need to 
change some settings in System Preferences.  However, you should first verify that your 
Internet connection is working by opening a web page.  You will need a working Ethernet 
(plugged in, not wireless) connection on Wabash's campus for the software to work 
properly.  

***If you are off-campus or are using a wireless connection, KeyAccess will not work.***

To change your settings:
1.  Open System Preferences (accessible through the "Apple" menu at the top-left of your 
screen).
2.  Click on the icon for KeyAccess.
3.  In the KeyServer Address field, you will need to change the address to one of the 
following two:  161.32.21.15 or 161.32.200.9.  (If you already have one of these entered, 
you will need to enter the other one.)
4.  Click the "Logon" button to verify your connection.

If the connection works, you can quit System Preferences.  All keyed applications should 
now run normally.  If the problem persists, make sure your Internet connection is working 
by opening a web page.  If you have a wired, on-campus connection to the Internet, but 
are still receiving a KeyAccess error message, please contact the Help Desk at 
helpdesk@wabash.edu.

Mail

Edit

Attach  "Always send Windows friendly attachment."

Selective Screen Capture on a Mac

Press Command Shift 4 on the keyboard.  The cursor turns into a cross-hairs icon.  Now you can click and drag the mouse over just the part of the screen you want to capture.  When you let go of the mouse button you’ll hear a snapshot sound.  

This creates a picture file on your desktop called Picture 1, Picture 2, etc.  One file for each snapshot you take.

To sort a long list in Word:

First make the list bulleted.  Then, highlight the list, go to Tables, Sort, by "paragraph" and "text," and then click OK, the list will then be alpha ordered.  MB

You can use these procedures at any time to kill the
Keyserver error message.

Press the Ctrl-Alt-Delete keys down at the same time
Click on Task List
Click on the Processes tab
Under Image Name, click on Acrobat.exe, and then click the End Process
button
Click Yes at the Task Manager Warning message

If, while in Publisher, you find that inserted graphics are not visible in the design view, you may need to update the video driver.  Mike has placed the update on the network. 

Please go to R:\Support Files\Viedo for D610.EXE, open and continue with the update.

Thank you, MB

EXCEL - If there is a data analysis tool that you need but is not immediately found on the lab computers, the add-ins can be accessed by opening Excel, then going to Tools - Add-ins - Analysis Tool Pack. This allows you to use the "Data Analysis" tool.

First Login after Changing Password

   1. At the first login screen, enter your user name and NEW password, click OK
   2. At the second login screen enter your OLD password, click the box next to “change your windows password to match”… , click OK. 

Follow these instructions to install the Microsoft Office 2007 Compatibility Patch for Windows:

1. Log on to the Wabash Network

2. Double click the My Computer icon on your desktop

3. Double click the R (public on caleb) drive

4. Double click the Support Files folder

5. Double click the Office 2003 extension patch file

6. Follow the instructions to update your computer

7. You are finished once you get the message that your update was successful

** If you are not connected to the Wabash network, you can download the patch from here:

http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

The following is taken from http://www.cpearson.com/excel/banding.htm

In Excel97 and later versions, you can use the Conditional Formatting tool to create color bands in your rows, so that it appears as accounting ledger sheets or computer "green bar" paper.  The advantage of using Conditional Formatting to change the colors, rather than manually shading the cells, is that the colors will not get moved when you sort the worksheet or when you insert or delete rows.   For more information about Conditional Formatting, click here. 
 
 
Odd And Even Banding 
The left image shows what is called "odd banding".  This means that the odd bands are colored and the even bands are left plain.  Here, bands 1, 3, and 5 are colored in light blue, and the even bands, 2, 4, and 6 are left plain. 

Similarly, the right image shows what is called "even banding".  This means that the even bands, 2, 4, and 6 are colored, while the odd bands, 1, 3, and 5, are left plain. 

Note that "odd" and "even" refer to the groups of rows, not the number of rows in each band, and not the the row numbers.  

Formulas For Color Banding 
The formulas for odd banding and even banding are very similar.  For odd banding, use the formula

=MOD(ROW()-Rw,N*2)+1<=N

where Rw is the first row number that is to be formatted, and N is the number of rows in each color band.  In the example shown on the left above, Rw is 8, and N is 3.  

For even banding, use the formula

=MOD(ROW()-Rw,N*2)+1>N

where Rw is the first row number that is to be formatted, and N is the number of rows in each color band.  In the example shown on the right above, Rw is 8, and N is 3.  

To use these formulas in Conditional Formatting, select the cells that you want to format.  Then, go to the Format menu, and choose Conditional Formatting.  In this dialog, change "Cell Value Is" to "Formula Is", and enter one of the formulas above.  
  
In both formulas, you can either put it literal values for Rw and N, or you can create defined names and store the value there.  An advantage to using defined names is that you can change to band height very easily.   To shade alternate rows, simply change N to 1.  To shade in bands of 5, change N to 5.  

And because the Conditional Formatting formulas are not moved with the cells when you sort a range, the bands will remain intact after the sort.
 

Insert video file into PowerPoint presentation:

Movie or animatied GIF:

Note to remember:

You can add movies and animated GIFs to slides from files on your computer, the Microsoft Clip Organizer, a network or intranet, or the Internet. To add the movie or animated GIF, insert it onto the specific slide using commands on the Insert menu. There are several ways you can start it: have it play automatically when the slide displays; click it with the mouse; or create a timing for it so that it plays after a certain delay. It can also be part of an animation sequence.

Although accessed through the Insert menu, movie files are automatically linked (linked object: An object that is created in a source file and inserted into a destination file, while maintaining a connection between the two files. The linked object in the destination file can be updated when the source file is updated.) to your presentation, rather than embedded (embedded object: Information (object) contained in a source file and inserted into a destination file. Once embedded, the object becomes part of the destination file. Changes you make to the embedded object are reflected in the destination file.) inside it like pictures or drawings. When your presentation has linked files, you must copy the linked files as well as the presentation if you need to show the presentation on another computer.

1. Right click on WABnet (or network neighborhood), and select Disconnect Network Drive...

2. Select the P drive, and click OK

3. Reboot your computer

4. At the login window, make sure the "Workstation Only" check box does not have a check in it

5. Log in as normal

1. Close all programs you have running

2. Right click on the Wabnet (or Network Neighborhood) icon, and select Properties.

3. Right click on "Local Area Connection" (any one of them), and select Properties.

4. Double click "Novell Client for Windows"

5. Change the First network drive: to G

6. Click OK

7. Click OK

8. Click Yes to restart your computer

PROBLEM: When a download file is created from Datatel and is imported into excel as a CSV file, when you merge a numeric field that is null it prints as a zero.  For example, a foreign student with no zip code, it prints a zero

SOLUTION:  When a .CSV file is opened in excel, the fields come in as "general" format.  Even if you try to change the column format to text or numeric in Excel, it still won't merge correctly.  You must use the text import wizard to import the data and tell it is text data on the import, then the merge works correctly.

If you are experiencing trouble opening a PDF, or a PDF closing immediately upon opening, please update your Adobe Acrobat Reader http://www.adobe.com/products/acrobat/readstep2.html

Thank you.

The Google Toolbar includes a pop-up blocker that stops unwanted Internet pop-ups from cluttering your screen, but can also block pop-ups that you do want. You can tell the Google Toolbar to allow pop-ups for specific web sites on a site-by-site basis. When pop-up blocking is active, the toolbar appears similar to:

To turn off pop-up blocking for this site (in the above example, www.wabash.edu), click where the arrow is pointing. The toolbar then changes similar to:

You can later turn pop-up blocking for this site back on by clicking on "Site popups allowed".

If you want to turn off the Google Toolbar popup blocker for all sites, click on "Google" (at the left of the toolbar), select "Options" from the drop-down menu, and clear the check next to "Popup Blocker" in the "Accessories" Section.

The Service Pack 2 update to Windows XP includes a built-in pop-up blocker for Internet Explorer. This tool stops unwanted Internet pop-ups from cluttering your screen, but can also block pop-ups that you do want. You can turn off the Internet Explorer pop-up blocker for specific web sites on a case-by-case basis in order to see thise pop-ups. Whenever IE blocks a pop-up, a bar appears at the top of the web page, similar to:

If you want to see pop-ups for this site (in the example, www.usatoday.com), click on the yellow bar. A menu will appear with several options. If you choose the option "Temporarily Allow Pop-ups" then pop-ups will appear for this site, but only for your current web session.  If you choose the option "Always Allow Pop-ups from this site..." then you will always see pop-ups for this site.

You can further manage the IE pop-up blocker by clicking on the "Tools" menu, and select "Pop-up Blocker". This menu has an option to turn off the pop-up blocker. If you select the option "Pop-up Blocker Settings" you can have fine control over the pop-up blocker, including adding or removing specific sites to allow pop-ups.

1. Close all existing IE windows. Open a new IE Window, make sure it is in maximized state, type in http://www.wabash.edu and let the web page load fully.
   
2. Click on the 'Restore Down' button (The one between minimize and maximize) of the window. It restores to a size in which your new windows open!.
   
3. Resize the window buy 'pulling the window borders' and make it to a comfortable size.
   
4. Try opening the links using 'open in new window' of the right click menu. It should open in the size you selected in the previous step.

If you have returned to campus and your laptop is searching for a "dial-up connection", please try the following steps:

1. Right Click on the Internet Explorer icon.

2. Click Properties

3. Select the "Connections" tab

4. Check "Never dial a connection" 

5. Click OK

To create an email folder in Webmail, do the following:

1. After logging into Webmail, click on Folders (near the top of the Webmail window).

2. Near the top of this screen is the Create Folder form:

3. Type a name for the new folder in the empty field, and click Create. (Note: the other options are for creating a nested or hierarchical folder structure. Click on Help in Webmail for more information on creating nested folders if you are interested in that.)

4. The Webmail screen will refresh, and you will see the message Created folder successfully! near the top of the screen. Repeat step 3 as necessary to create additional email folders.

5. Once you have created all of your folders, click on the link refresh folder list (immediately below the Created folder successfully! message) to update the folder list in the left section of the Webmail screen.

6. To exit the Folders form, click on your Inbox.

Click on the "Addresses" Icon on the top menu,

Scroll down to "Add to Personal address book" 

Enter Nickname: (like ITS)

Enter Email address: first email address followed by a semicolon and a space, enter another email address, and so on (; space). 

If there is a delay when working in Webmail, it's probably the Quicksave feature.  To turn that off, go to Options|Display Preferences and look for the "QuickSave Auto Message Save and Recovery" section.  Set "Message Save Frequency" to zero and click "Submit," and that should do it.  (With the faster servers, the Quicksave functionality isn't really necessary anymore.) 

As for the "default mail client" message, it sounds like the OS doesn't have a default mailer set.  In Windows, that's Control Panel|Internet Options|Programs.

You will need to login to Outlook Webmail (https://outlook.wabash.edu/). Please use Internet Explorer.

For forwarding, click on "Rules" > New > Sent to: (enter your email address) > Then > Forward to : (forwarding email address) > click on the "Save and Close" button.

1. Go to "Options"  
2. Click on "Display Preferences".
3. Scroll down to "Message Display and Composition" and look for
Compose Messages in New Window:  Yes     No
4. Change the radio button selection to Yes

In Webmail, folders you are "Subscribed" to are listed in the left window pane of the program. While this makes it convenient to access your mail folders, subscribing to lots of email folders in Webmail can have a negative effect on performance.  For optimal performance, unsubscribe to folders you no longer (or infrequently) use.  Don’t worry -- unsubscribing doesn’t delete the messages, it just temporarily hides them to Webmail, and you can easily and quickly resubscribe to folders if you whenever you need to access those messages.

To unsubscribe or subscribe to an email folder, do the following:

1. After logging into Webmail, click Folders. Scroll down until you see the subscribe/unsubscribe window:

2. Folders that you are currently subscribed to are listed in the left pane, and folders you are not subscribed to appear in the right pane.  To subscribe or unsubscribe to a folder, click on the folder, and click the appropriate Unsubscribe or Subscribe button. The form will reload, and you will see the message Subscribed successfully! near the top of the screen.

3. Repeat step (2) as many times as necessary to subscribe or unsubscribe from email folders as desired.

4. Once you have correctly set your subscriptions, click on the link refresh folder list (immediately below the Subscribed successfully! message) to update the folder list in the left section of the Webmail screen.

5. To exit the Folders form, click on your Inbox.

If you are wishing to view the font of the entire Webmail site larger, please use Firefox (Go to View, Select Text Size, Increase).

If you are trying to change the font in the "Compose" feature, please use the drop down boxes provided for the Font and the Size.

Yes, you can create filters on your email account.

If you are using Internet Explorer, login to the new Outlook Webmail (https://outlook.wabash.edu). Please click on "Rules" > New > enter a Rule Name > Where the...contains: (enter text that matches the criteria for what you would like to block) > "Then" > you may choose to "Move it to:" or "Delete it" > click on the "Save and Close" button.

If you prefer to use Firefox, you may login to the new Outlook Webmail (https://outlook.wabash.edu) > Click on "Options" > scroll down to "Privacy and Junk E-mail Prevention" > click on the "Manage Junk E-mail Lists..." button > scroll down to "Blocked Senders" section and enter the e-mail address or domain names of those you wish to block > click the "Add..." button > click on the "Save and Close" button.

If you are using the old Webmail (http://webmail.wabash.edu), choose "Options" (top menu bar), and then "Message Filters" > Click "New" > Filter the messages based on the requirements you would like. (example: Match: From  - Contains: xxx -  Move to: Trash)

Another option, you may login to Postini (https://login.postini.com/). Your username here is your full email address > Click on "Junk Email Settings" > Leave the Junk Email Blocking "ON". Below that, in the "Spam Filters" section, you may increase the settings to "Aggressive" and/or add the sender's address to the "Blocked Senders" list.

URL: https://login.postini.com/exec/login

When logging in, please remember to use your complete email address (including the @wabash.edu) and your password.

If you're having problems deleting large messages in Webmail, try changing your settings so that your mail gets deleted directly, instead of going first to the Trash folder.

You set it up like this: log into Webmail and click on Options, then Folder Preferences.  In the Special Folder Options section, there will be a line for Trash Folder.  Change that to "[Do not use trash]" then click the Submit button at the bottom of the page (you'll need to scroll down to see it). 

This change tells Webmail to immediately delete any message that you click the Delete button for, instead of moving it to the Trash folder.  That should allow you to delete your messages directly, without causing problems with your mail quota.

When you're finished, you might want to change the Trash Folder option back to "Trash", so that you're protected in case you delete something accidentally.

Due to our Webmail Upgrade this summer, you may need to change your Desktop client's (Eudora, Outlook, etc) Incoming and Outgoing settings.

Incoming server: mail.wabash.edu

Outgoing server: smtp.wabash.edu

If you are having trouble sending email from an off-capus location:
You may want to check your outgoing SMTP and make sure it is set with secure/authentication. If that does not help, you may need to contact your Internet Service Provider (ISP) for the Outgoing setting. But once you are back on campus, your smtp.wabash.edu outgoing setting should not be a problem. 

In Webmail, when replying to a message, how do I get my signature to insert after what I type instead of at the bottom of conversation?

In Webmail,
Options,
Display Preferences,
Scroll down to:
"Append Signature before Reply/Forward Test:"
Select the radio button "Yes"
"Submit"

Mail Client Settings
You will need to provide several bits of information when setting up your program. Most programs have a "wizard" installation that will step you through the process of making the connection. For Wabash, here are the relevant settings:

POP/IMAP (incoming mail) server: mail.wabash.edu
SMTP (outgoing) server: smtp.wabash.edu
Mail protocol: can use either POP or IMAP (see above for benefits of each)

We support Eudora and Thunderbird http://www.mozilla.com/thunderbird/ .
If you would like help with one or both of these mail clients, please feel free to contact me at x6400.
Thank you,
Monica

By default, Eudora will attempt to auto-complete email addresses that you type in the To: or CC: field based on email addresses you have previously used. That is, if you have previously sent an email email to wally@wabash.edu (or have Wally in your address book) and type 'wa' in the To: field, Eudora will insert the complete wally@wabash.edu email address for you.

This feature is intended as a time saver, but the potential downside is that if you have also recently sent an email to wallace@wabash.edu and you type 'wa' the wallace address will appear instead of wally. So you need to be sure when sending messages that you don't inadvertently send a message to the incorrect address.

To avoid this issue, you can turn off auto-complete as follows:

1. In Eudora, click on the Tools menu, and select Options.

2. The Options dialog box will appear. Move the slider on the left down to the Auto-complete category (about half way down the list.

3. Look for the option Auto-complete items in recipient field with data from:. There are three options:

[ ] History File
[ ] Address Book
[ ] Plug-in Addresses

4. Uncheck each of these three options, and click OK to save your changes.

1. Open up Eudora, cancel out of any messages that pop up
2. Click on the Tools menu at the top, and select Options
3. Click on the "Getting Started" Category on the left
4. Enter your real name (John Doe)
5. Enter your email address (doej@wabash.edu)
6. Enter mail.wabash.edu for the incoming mail server
7. Enter your username (doej)
8. Enter smtp.wabash.edu for the SMTP server
9. Put a check next to "Allow Authentication"
10. Click on the "Incoming Mail" Category on the left
11. Make sure the "IMAP mailbox location prefix" field is blank (delete anything there)
12. Click OK
13. Close Eudora

Done

• Sign in to Eudora
• Click on the Tools menu at the top, and select Options…
• Click on the “Getting Started” category on the left
• Change the Mail Server (Incoming) to:  mail.wabash.edu
• Change the SMTP Server (Outgoing) to:  smtp.wabash.edu
• Make sure there is a check mark in the “Allow authentication” box
• Click on the “Sending Mail” category on the left
• Make sure there is a check mark in the “Allow authentication” box
• In the “Secure Sockets when Sending” box, make sure it says “If Available, START TLS”
• Click on the "Incoming Mail" category on the left    <<<NEW
• If "Server Configuration" is set to IMAP, then change the "IMAP Mailbox Location Prefix" to a blank field.
• Click OK
• Restart Eudora

1. Sign in to Thunderbird
2. Click on the Tools menu at the top, and select Account Settings…
3. Click on the Server Settings category on the left
4. Change the Server Name to:  mail.wabash.edu
5. In the Security Settings section, click to mark “TLS, if available”
6. Click on the "Advanced" button
7. Change IMAP Server directory field to a blank line.   <<< NEW
8. Click OK
9. Click on the Outgoing Server (SMTP) category on the lef
10. Click the Edit button on the right
11. Change the Server Name to:  smtp.wabash.edu
12. Click to mark “TLS, if available”
13. Click OK
14. Click OK
15. Restart Thunderbird

The image file to be emailed should be a fairly small file. A huge file can be dreadfully slow, both to send and receive. Printing does need larger files, but a video image should not be larger than the recipients screen, perhaps 800x600 or 1024x768 pixels. Don't scan for email at 300 dpi (way too huge for screen viewing). Scan at perhaps 100 dpi for email. Images scanned at 75 to 100 dpi will appear (in the rough ballpark of) near original size on most common screens.

Scanning a 6x4 inch photo at 100 dpi creates an image size of 600x400 pixels, generally large enough for email purposes (for screen viewing). This 6x4 inch 100 dpi 600x400 pixel image consumes 720K bytes in memory. Or scanning 6x4 inches at 75 dpi gives 450x300 pixels and about half the file size of 100 dpi.

Save the photo image as a JPG file for email. JPG compression squeezes the data to be a very small file, which is fast for modems. It is usually around 1/10 the file size of other image file formats. There are quality losses due to this extreme compression, but a moderately high JPG Quality factor setting gives a decent quality image (see page 134), and still reduces this 100 dpi 600x400 pixel 720KB image to a JPG file size of about 75KB. It takes perhaps 45 seconds for a 28.8K modem.

Or if you already have the image in some other file format, just open that image, and use menu FILE - SAVEAS to save a copy as JPG. 

Yes, you can create filters on your email account.

If you are using Internet Explorer, login to the new Outlook Webmail (https://outlook.wabash.edu), please click on "Rules" > New > enter a Rule Name > Where the...contains: (enter text that matches the criteria for what you would like to block) > "Then" > you may choose to "Move it to:" or "Delete it" > click on the "Save and Close" button.

If you prefer to use Firefox, you may login to the new Outlook Webmail (https://outlook.wabash.edu) > Click on "Options" > scroll down to "Privacy and Junk E-mail Prevention" > click on the "Manage Junk E-mail Lists..." button > scroll down to "Blocked Senders" section and enter the e-mail address or domain names of those you wish to block > click the "Add..." button > click on the "Save and Close" button.

Another option, you may login to Postini (https://login.postini.com/). Your username here is your full email address > Click on "Junk Email Settings" > Leave the Junk Email Blocking "ON". Below that, in the "Spam Filters" section, you may increase the settings to "Aggressive" and/or add the sender's address to the "Blocked Senders" list.
 

If you prefer to use Firefox and would like to use the "Premium" client feature on the new Webmail, here is a link to a Firefox Add-on (IE Tab):
https://addons.mozilla.org/en-US/firefox/downloads/latest/1419/platform:5
Firefox > Tools > Add-ons > Get Add-ons.

Once you have downloaded the "IE tab" Add-on, go to View > Toolbars > Customize > and drag the IE tab icon to your toolbar.

Go to https://outlook.wabash.edu, and click on your new IE tab to activate IE in Firefox.

If you have any questions, please contact the Help Desk.
email: helpdesk@wabash.edu
phone: x6400

You will need to login to Outlook Webmail (https://outlook.wabash.edu/).

Please use Internet Explorer.

For forwarding, click on "Rules" > New > Sent to: (enter your email address) > Then > Forward to : (forwarding email address) > click on the "Save and Close" button.

By default, the Outlook Web Access premium client shows your folders in the left pane, a list of messages in that folder in the center pane, and a preview of the selected message in a right pane.  You can hide the preview pane, or make it appear on right (default) or below your message list.

To change the location of the preview pane, click the preview pane button in the Outlook Web Access task bar (highlighed below with a red arrow):

 Select "Right", "Bottom", or "Off" to change the location.

A common related task is to change the formatting of the message list.  By default, message information is displayed on two lines, which works best when the preview pane is on the right.  But if you turn off the preview pane or move it to the bottom of the screen, you will see more of your messages if you switch from "Two-line View" to simply "Messages".  This is marked in the image above with the yellow arrow.

If you are typing more than one address in the To:, Cc:, or Bcc: fields, you must separate each address with a semicolon. You cannot use a comma to separate addresses.  If you do, you will receive an error message.  Depending on whether you are using the premium or basic client, the error message will be one of the following:

Microsoft Outlook Web Access does not recognize "address,address"

One of the recipients can't be resolved.

You can set up a vacation notice through the new Webmail program.  To get started, click here to go to the new webmail program.
After you have logged in, click "Options".  At the top of the options page is the "Out of Office Assistant":
 

To enable the notice, check the "I'm currently out of the office" box, and fill out the text of the message you'd like to send in the box below.
After you've filled out the form, click "Save and Close" at the top of the page to save your settings.

After deleting an enrty, you will need to "rebuild" the site just as you would with a new entry. 

Please read the article about spyware here and read what you can do about this.

• You must now log in before you can see the menu of items to which you have access. The "log in" button is on the upper right side of the initial "Ask Wally" page
• If you first click the "Prospective Students" button and then click "Log in" and log in, you will get an error message that says "Guests cannot execute a CORE-WBAP transaction." Go back to the main menu and log in from there.
• Bookmarks or "favorites" that used to take you to a specific "Ask Wally" page no longer work, since you must first be logged in. There are links to the "Ask Wally" main page in Blackboard and on the "Academics", "Current Students", and "Faculty & Staff" pages on the Wabash website, or you can create a new bookmark or favorite which points to http://askwally.wabash.edu . This link will take you to the initial "Ask Wally" page.
• To increase the font size, go to the "View" drop-down menu in your browser and choose the "Text Size" or "Text Zoom" option and then select a larger font option
• Versions of Netscape earlier than 7.0 on PCs and Internet Explorer on Macs no longer work with Ask Wally. Use Internet Explorer or Firefox on PCs and Safari or Firefox on Macs.
• If you get the "Ask Wally is currently unavailable" message after logging in, it means you have had too many failed login attempts and your record in the DMIUSERS file needs to be reset. Please contact the ITS Help Desk if this is happening to you.
• If none of the above is helpful, please contact the ITS Help Desk at x6400 or by sending e-mail to helpdesk@wabash.edu.

To update your cell phone number and other information for the Online Student Directory:

Click on People Finder (http://www.wabash.edu/directory/)

On the left menu, you should see a link to “Log In”.

Once you have logged in, you should see, “Hi Wally. Click here to update your directory information.”

(*There will also be a new link, “My Info” on the left menu. “My Info” will take you to the same page, as the link above, allowing you to enter updates.)

You will arrive at the “Student Directory – Modify My Information” page.

Please check to make sure we have your Emergency phone number entered correctly.  If not, please update that.

Below the Emergency phone number section, you have options to update more types of contact information and select the privacy settings for each.

Privacy Options:

·         Public -- visible to anyone searching the directory, both on and off campus

·         Wabash-only -- visible to anyone on the Wabash network, and to Wabash people who are off campus but who have logged in to the directory

·         Private -- store in directory but do not display to anyone

Once you have completed updating your information, scro

Some instructors would like to create anonymous evaluations, yet be able to record the participants who have taken the survey within Moodle.

Since Moodle takes the anonymous setting literally and does not record the participant's name with the feedback, I created a simple "Choice" (available under "Add an Activity" in Moodle). For the Choice, I simply added, "I have completed the survey" (yes or no).  This only takes a minute to create.

Then, I created a "Feedback" (also available under Add an Activity). Instead of Feedback, you could opt to create an anonymous Questionnaire; they will both work. Once the student completes the survey and clicks the "Submit" button, they receive a thank you page that includes a statement directing the participants to "Please click here to get credit." *This of course is a link to the "Choice" question. The "Feedback" responses are completely anonymous, but the "Choice" records the participant in Moodle. 

*When creating a new feedback (or editing/updating one already created), you will see a text box "After Submitting > Page after submit".  It is within that text box, that I typed, "Thank you! Please click here to get credit for taking the anonymous survey." (You may type whatever you like.)  Then I highlighted the text CLICK HERE and clicked on the "Insert Web link" icon (icon looks like 2 chain links, just to the right of the anchor icon).  When that opens, Click in the URL text box and paste the link to the "Choice" you created. (You can get that link in a variety of ways - If you have any questions on how to get that, just ask the Help Desk).

Anyway, once you have typed/pasted the link into the URL text box, click OK.

Your text should now have an underline.
 
Click the "Save and return to course" button.

That is it!  Now you have the link to the "Choice" available to the student upon submitting their survey responses from your "Feedback".

Later as the Instructor, you are able to click on the "Choices" link and View the responses and know who has taken the survey.

Side note on format & keeping the link to the "Choice" unavailable from the top level:

The above is easiest done in the "Social" format. You may create a link within a Forum that directs your students to the evaluation.

If, however, you are using a "Topic" or "Weekly" format, it would be wise to move the "Choice" to a Topic or Week that is not visible (ex: if you have 10 weeks visible, create an 11th week in the Settings, move the "choice question to the 11th section, and then return the settings to 10 weeks; thus making the choice still live but not readily visible).

First, “Turn editing on”(button in the upper right-hand corner).

Go to “Add a resource”

Select “Link to a File or Web site”

Give the file a name that will show for that week (or topic depending on your layout).

Add a summary/description of the resource.

“Choose or upload a file” button.

Select the file within your files list - Click on “Choose”

If the file is not on the list, you may upload it from here!

Click on the “Upload a file” button

Browse for the file you need.

Click on “Upload this file”

Now the file will appear in your list – now you can click “Choose”

Next, you may want to select how the file will appear by going to the dropdown menu for "Window:" and choose Same Window or New Window.

Once you have logged in to Moodle (http://moodle.wabash.edu), you should see a link to your courses.

Click on the Course Name.

Within the Administration block, you should see a link “Files” - click on that.

Click on the “Upload a file” button.

Click the “Browse” button to locate the file on your computer …”Upload this file”.

To make this file visible to the students, you will need to “Turn editing on” (button in the upper right-hand corner).

Go to “Add a resource”; select “Link to a File or Web site”.

Give the file a name that will show for that week (or topic depending on your layout).

Add a summary/description of the resource.

“Choose or upload a file” button.

Select the file within your files list - Click on “Choose”.

Next, you may want to select how the file will appear by going to the dropdown menu for “Window :” and choose Same Window or New Window.

Save Changes!

Once you have logged in to Moodle (http://moodle.wabash.edu), you should see a link to your courses.

Click on the Course Name.

Within the Administration block, you should see a link titled “Settings” - click on that.

Scroll down to “Format” and select: Weekly, Topic, or Social from the dropdown menu.

Just below that, you may select the number of weeks (or topics) you would like to display.

Save Changes!

If you have created Groups within your course on Moodle, you may send email via the Quickmail block to “Groups”:

1.     Turn editing on,

2.     Select the “hand holding a pencil” icon (Configuration)

3.     Select the Group mode from the drop down menu: *Separate groups or Visible groups, depending on which one you have chosen to use in your course. Both selections work for the teacher, but this will make a difference for the students using this feature once you have set the configuration. If in doubt, choose Visible groups.

4.     Click “Save changes”

·          *Separate groups - each group can only see their own group, others are invisible
*Visible groups - each group works in their own group, but can also see other groups

If you are having trouble opening a document posted to one of your courses, please check your browser settings:
Firefox > Tools > Options > Applications > find the application for that file type (content type) to see that it is associated with the correct application (action). 
For example: if you are trying to open a PDF look on the list for Adobe Acrobat Reader to see that it is using Adobe Reader.  If not, click on the application and choose Adobe Reader from the list.
If your problem is with a Word document, check to see that it is not trying to open the documents in an older version of Word (ex.2003-2004) especially if you have upgraded lately, and change the option to “Always ask.” Click OK. 

If you are trying to open an Office 2007 file and have Office 2003 on your computer, you may download the Office compatibility patch.  Click Here for the patch.

If you are using Firefox 3, please be sure to update to the latest version of Adobe Reader (9).

If you are using a Macintosh computer, Firefox is the recommended browser.

Note: You may want to allow pop-ups for moodle.wabash.edu in order to receive IM messages.

Login to Moodle, click on the link to enter the course or organization you wish to add a participant. Look for the Administration Block.

From the Administration Block:

Click on "Assign Roles"

Click on the link "Student" (or Non-editing teacher...to whichever you wish to add participant)

Then, scroll down to the “Search” box (located under the list on the right side), and enter the name of the person you wish to add.

Click the search button.

A filtered list will appear, choose (click to highlight) the one you wish to add.

Click "Add" and the name should move from the column on the right to the column on the left side.

That's it!

If you need someone added as a "Teacher" please contact the Help Desk (Email: helpdesk@wabash.edu or Phone: (765) 361-6400)

Username, First Name, Surname (this is your Last Name), Email address, City/Town, Country, Description (this is an area for you to type anything you like that describes you). From there, you may add a photo, etc. Then, click Update Profile, and you are done.

Should you wish to update your profile at any time, just click on your name in the upper right-hand corner of the site: You are logged in as “your name” (Logout).

If you have any questions, please contact the Help Desk (email: helpdesk@wabash.edu or phone: x6400).

Go to: http://moodle.wabash.edu

There should be a login box located in the upper right-hand of the page.

Please use your Wabash College username and password to login.

When a Forum is created (or if one has been already created, just click on the Forum - Update).  Where it asks, “Force everyone to be subscribed?” select “No.”

To view a list of the Forums and your “subscribed status” for each forum:
In the Activities Block, click on Forums, and you will see a list of the forums that have been created within the course. To the right side of each, you will see your subscription status under Subscribed: “Yes” or “No.”  If you would like to change your status from Yes to No (or No to Yes), just click the button. 

*If you would like to change all of your subscriptions to "No" at once, just click the link in the upper right-hand corner "Unsubscribe from all forums."

Every time you "reply" to a Forum discussion, you may select, "I do not want email copies of posts to this forum."  Choose that option before you click the button "Post to forum."

Lgin to your Wabash Moodle account (http://moodle.wabash.edu/)

Select the course in which you would like to import course documents/materials.

Within the Administration Block, please click on “Import.”

You should be directed to the Import screen.  There you will see a section “Courses I have taught.” Click on the dropdown menu and choose the course that contains the documents you wish to import.

A screen will appear allowing you to choose any or all items to import (such as Assignments, Quizzes, and Resources).  Once you have checked the items you wish to import, Click Continue.

You will then receive a verification screen.

If the list looks correct, click “Continue.”

A screen will appear with the status of the import. “Exported data successfully.”
Click “Continue. Verify “Continue.”
*There is a chance that you will receive a restore log did not close or transfer error.  That is fine. Your materials will copy over.

If you have any questions, please contact the Help Desk (helpdesk@wanash.edu).

New Gradebook Features in Moodle 1.9.5 handout is available. (PDF)

When you "send a message" to Participants from the People block, that is sending an instant message to those logged into Moodle at the time of the send, or sending an email to those that are not logged into Moodle at the time of the send.

If you would like to send an Email to one/everyone in your course, I would suggest you use the Compose (within the Quickmail block) feature.  In addition, that block allows you the ability to check the "History" of the emails you have sent.

Please feel free to contact the Help Desk (helpdesk@wabash.edu or x6400).

Reasons it might not be available:

• The assignment has now closed
• The assignment is not yet open
• You already uploaded something and the settings prevent resubmissions

E-mails are an essential part of the way Moodle works. They are used to keep you up to date with what is going on. If you wish to reduce the amount of emails, you get you could:

• Edit your profile and change your e-mail settings to digest
• Unsubscribe from non-essential forums (although they are there for a reason!)

Please do not disable your e-mail address in your profile. It is not recommended and may go against your course rules.

According to Moodle we can post 3 video file types (MOV, WMV, RV).
As always, it depends on file size (server might not accept a large video file).  Plus, the students will need to be able to download the entire video, which may be a problem depending on their system and/or connection.

I have tested this feature in Moodle. As for .MOV files, the file works well in Firefox; however, Internet Explorer may ask for a plug-in. 

Thank you,
Monica (x6400)

ID Cards

Jamie Ross - Baxter 29 ( x6302)

Between 8:00 am to noon and 1:00 pm to 4:30 pm..

If these times don’t work for you contact Jamie to make special arrangements.

Non-working cards will be replaced free.  You must bring your old card.

Lost cards cost $10.  There is no refund if you find your old card later.

See Jamie first to get the form for replacing lost cards.

Jamie Ross (x6302) Baxter 29 has digital cameras and video cameras for check out by students, faculty and staff.

Students must have a faculty/staff sponsor to check out this equipment.  The sponsor must send Jamie an email stating the students name, purpose (course or project), check out and check in dates.

You can now access files stored on Scholar, Caleb, Kane, and Monon from anywhere on the Internet. The procedure for this varies slightly based on the type of computer you have. Click on an operating system below for specific instructions.

• Windows XP (home and professional)
• Windows 2000
• Windows Me
• Windows 98
• Macintosh OS 9 / OS X

Mac users, both on and off campus, can use the AFP protocol to connect to Wabash servers (Caleb, Wilson, Tuttle, etc.).

The addresses for these servers are:

• afp://wilson.wabash.edu/WILSON.STUDENT -- Student Home Directories (Wilson)  
• afp://tuttle.wabash.edu/TUTTLE.STAFF -- Faculty and Staff Directories (Tuttle)
• afp://caleb.wabash.edu/CALEB.COURSES -- Course Files (Caleb)
• afp://caleb.wabash.edu/CALEB.WWW -- Web Files (Caleb)
• afp://caleb.wabash.edu/CALEB.PUBLIC -- Public Files (Caleb)

Clicking these links will bring up a login box.  Log in using your normal network username and password:

Once you log in, you’ll be able to see that network server in the Finder:

To save the server addresses to your Mac permanently, click on "Go" in the finder, then select "Connect to Server":

In the "Connect to Server" box, copy and paste one of the addresses above into the "Server Address" field, then click the "+" button:

(If you type in the addresses instead of cutting and pasting them, please note that they are case-sensitive.)

Repeat this process for any of the server addresses you commonly use.

These addresses will be saved in your "Favorite Servers" list, which is available whenever you click "Connect to Server":

1. Reboot your computer

2. At the login window, make sure the "Workstation Only" check box does not have a check in it

3. Log in as normal

When the SBC DSL connections for your house lock up, you should be able to fix it by resetting the equipment: Unplug the power cords for the DSL modem (the modem is the small black box) and the wireless router (the gray box with the antenna).  Plug the modem in first, wait a minute, then plug the router in.  Let them sit for two minutes, then test the connection.

If you have created a personal web page, but are having trouble finding the folder location to update your site, it is still located on W: Www on 'Caleb'

On your Mac, please open Finder,
then across to Go,
and then Connect to Server... now, if it is not saved as a "favorite", then type in Caleb.

You should have access.

Thank you,
Monica

All students have access to their Wabash email through Webmail, but some of you may prefer the features of a standard desktop mail client when connecting to email from your personal computer in your room. This is fairly straightforward to set up. However, all mail clients and versions are slightly different, so in this knowledge base entry we'll provide the necessary information but not the exact steps to create the connection. If you have any trouble with your specific setup, please contact the Help Desk and we'd be glad to walk you through.

Off-Campus Access
NOTE: If you take your computer off campus, you will still be able to check and read your email, but you will need to make additional changes in order to send messages from off campus.

Choosing between Pop and IMAP
POP and IMAP are two protocols mail programs use to read mail. The main difference is that with IMAP, your email messages remain on Wabash's mail server, and with POP, messages are downloaded to your computer's hard drive. In most cases we recommend that you use IMAP, as this will offer the most flexibility for reading your mail (you can still access your messages from Webmail, for example). However, if you will only read your email from your computer, POP is generally faster and under this circumstance may be preferable.

Mail Client Settings
You will need to provide several bits of information when setting up your program. Most programs have a "wizard" installation that will step you through the process of making the connection. For Wabash, here are the relevant settings:

• POP/IMAP (incoming mail) server: mail.wabash.edu
• SMTP (outgoing) server: smtp.wabash.edu
• Mail protocol: can use either POP or IMAP (see above for benefits of each)
• IMAP server directory: leave this blank  (use only if you select IMAP, and only if your mail program has this setting)

Online Tutorials
Many mail clients have online tutorials with installation help. Here are links to some of the more popular options:

• Outlook Express
• Thunderbird

Special Notes for Departing Students
Email accounts for Wabash graduates are turned off on August 1 of the year following graduation (e.g. August 1, 2006 for 2005 graduates). Email accounts for students who withdraw from the College are turned off immediately. If you would like to permanently save your email messages when you leave Wabash, the easiest way is to move any messages you want to save into your Inbox, then set up a mail client as described above using POP. When you first connect, all of your Inbox will immediately download to your local computer hard drive and you will be able to continue to read these messages.

If you have lots of mail folders this may be cumbersome. In this case, the best option is to set up a connection via IMAP, and create local folders and then copy the messages folder-by-folder that you would like to save.

Please contact the Help Desk for assistance with your particular situation.

To send mail through the Wabash servers from either side of the firewall, the 
mail client software must be changed to use the "submission port" rather than the 
standard SMTP port.
Eudora:
Go to Tools|Options|Sending Mail.  Check "Allow Authentication" and 
"Use Submission Port."
Thunderbird:
Go to Tools|Account Settings|Outgoing Server.  Edit 
"smtp.wabash.edu": Change "Port" to 587, check "Use name and password", and enter 
username.
Mac Mail:
Go to Mail|Preferences|Accounts.  Click "Server Settings" under 
"Outgoing Mail Server."  Change "Server port" to 587, change "Authentication" to 
"password."  Enter username and password.
 
The POP/IMAP connections to the incoming mail server already work on both sides of 
the firewall, and do not need to be changed. 
 

During the mail upgrade, it will take approximately 48 hours to move all email messages from the old mail server to the new one, and convert the mailboxes to the format used by the new server software.  All messages should be available by mid-day Wednesday, March 11.  If you need access to old messages during this migration time, you can create local copies using most email client programs.  Please note the following:

1. Webmail does not have the ability to create local folders.  You need to use a desktop email client such as Thunderbird or Mac Mail.  You can find instructions for setting up an email client such as Thunderbird here.

2. Local folders are only accessible on the computers they are created; you will not be able to access those through Webmail, or from another computer.

3. When creating local folders, follow the instructions carefully to COPY email to the local folder, rather than MOVE the email to the local folder.  If you move it, it will be removed from the mail server and will NOT be migrated to the new system.

Instructions for specific email clients are listed below.  If you use another email client, the process is likely similar, so you can review these instructions and try similar steps in your program.  If you need help, contact the Help Desk.

Thunderbird (Windows)
Thunderbird (MacOS)
Mac Mail (MacOS)
Eudora (Windows)

As with the old email system, it is possible to have all of your email forwarded or automatically redirected to another email account, such as Gmail or Yahoo! Mail.  However, at the time of the conversion, the self-help tool that allows you to set up the forwarding will not be available.  Until it is, contact the Help Desk with the address you would like to have email forwarded to, and we can set this up for you.

You can set up a vacation notice through the new Webmail program.  To get started, click here to go to the new webmail program.

After you have logged in, click "Options".  At the top of the options page is the "Out of Office Assistant":

To enable the notice, check the "I'm currently out of the office" box, and fill out the text of the message you'd like to send in the box below.

After you've filled out the form, click "Save and Exit" at the top of the page to save your settings.

In order to optimize the conversion process and finish the migration as quickly as possible, we cannot prioritize individual mailboxes.  In general, the less stuff in your mailbox, the faster it will convert, so you can help move things along as quickly as possible by emptying your trash folder, and deleting unneeded messages, particularly those with attachments (don't forget to check your sent folder, too!).

If you really can't get by for a couple of days without your old email, you can create a local copy of your mailboxes on your computer's hard drive.  We will have instructions available on our web site on Wednesday, March 4.

Two reasons.  First, one of the key software components of our current email system is no longer sold or supported.  This puts us in a vulnerable position should we have trouble with that system.  Second, the new email system offers a number of enhancements, including improved performance under heavy load, better options for group scheduling, and an improved webmail interface.

There are two possibilities.  First, it will take until noon Wednesday, March 11 for us to move all mailboxes to the new server.  So if you are looking before then, your folders may not have been moved to the new server.

The other possibility is that you may need to subscribe to your old email folders after they have been migrated to the new server.  Some email programs will show all of your folders automatically (Eudora, Mac Mail), while others will only show the folders you have explicitly subscribed to (Thunderbird, Webmail).

Regardless of the email program you use, once your mailbox has been moved, you should see the old email that was in your Inbox.  If your old email is in your Inbox but you don't see other folders, use the instructions below to subscribe to your folders.

Thunderbird (Windows and MacOS)
Webmail (Windows and MacOS)

The main factor is there is a lot of data to move, and that takes time.  This is a complex migration, which requires that we first backing up all data, then restore it to the new server, then convert all mailboxes to the new mailbox format.  Once the conversion process begins, individual mailboxes will appear as soon as they have been converted, so some people will get their email back on Tuesday, and others on Wednesday.

We provide CD’s and DVD’s to students, faculty and staff for course related work at no charge.

Yes, and it’s free IF it’s for course related work.  We charge .35 cents per label for personal projects.

You complete a work order and take it to the Business Office (Center Hall).  After you pay them bring the receipt here to collect your printed labels.

Yes, if there is a computer available.  Just bring your own CD’s or DVD’s.

Depending on the Preference setting in iDVD and DVD Studio Pro, you can get up to 2 hours of good digitial quality video on one DVD-R.  DVD+R Dual Layer disc can hold up to 4 hours of digital video.

If you want to use the label printer to print labels directly on 
your CD/DVD be sure to buy PRINTABLE CD/DVD’s for an inkjet printer.  These are available in quantity for departments 
through Jamie Ross (x6302).  Label printing for course work is free, for personal projects 
the it's .35 cents per label.   

You can also purchase them at Wal-Mart or Staples.

We use 16X Printable (inkjet) CD’s and DVD’s, usually Memorex.  All of our 
computers can burn the DVD-R single layer format.  Some of our G5's can burn the DVD+R 
DL (Dual Layer) DVD's.  These can hold up to 8.5 GB.  

CD-R and DVD-R’s are the most common and can be played on most CD/DVD players.

The G5 computers can also write to DVD+R and DVD+R DL (Dual Layer).

The Dual Layer DVD’s hold up to 4 hours of digital quality video.

ID Cards

Jamie Ross - Baxter 29 ( x6302)

Between 8:00 am to noon and 1:00 pm to 4:30 pm..

If these times don’t work for you contact Jamie to make special arrangements.

Non-working cards will be replaced free.  You must bring your old card.

Lost cards cost $10.  There is no refund if you find your old card later.

See Jamie first to get the form for replacing lost cards.

The common types are available at the College Bookstore.  You can also buy in quantity at Wal-Mart or Staples.

It is free for all course related work.  
Please keep other printing (club announcements) to a minimum.

Yes, this is free for all 
course related work.
Other work is charged 
at .80 cents per foot.
Our laminator can 
laminate up to 24 inches wide.  For larger 
projects try Staples.