| Knowledge Base |
| Knowledge Base - Datatel "application is forced to exit" error message |
| by Kathy Tymoczko |
| 09/18/2007 (Software) |
PROBLEM: User is trying to login to a UI Datatel session and they get a message that says "Your connection to the host has dropped. The application is forced to exit." SOLUTION: User did not select a Database that they have access to in the login box. If they are a Benefactor user, they should select "benlive51" (or "bentest51" for the Benefactor test account). If they are a Colleague user, they should select "coll18-live" (or "coll18-test" for the Colleague test environment). |