Wabash College: Technology

Help Desk

Knowledge Base - Loan Reject Code 117 - How to fix

by Alice Moore

09/28/2009 (Software)

PROBLEM:
When we have a reject code of 117 for student loan which says:
Disbursement information is incomplete or rejected.
Direct Loan award is not accepted.

RESOLUTION:
Go to AIDE, if the 2nd term amount is $0, then detail into the award code and go to DLAN.
At the bottom of DLAN, delete the $0 Anticiapted disbursement line item.